Technical Support Specialist to Wholesale Trade

Technical Support Specialist to Wholesale Trade Big Bang ERP Location Montréal, QC Salary 38.46 hourly / 40 hours per week Full time Early morning, Morning, Day, Shift, On call, Flexible hours Start date: 2026-03-01 Benefits: Health benefits, Financial benefits, Other benefits Languages Bilingual Education Bachelor's degree or equivalent experience Experience 1 year to less than 2 years Work must be completed both in person and remotely. The employer stated that this position is a green job, because it involves and Responsibilities: contributing to positive environmental outcomes and helping Canada achieve its net-zero target. Work setting Sales Responsibilities: Prepare sales or other contracts Promote sales to existing clients Identify and solicit potential clients Assess client’s needs and resources to recommend the appropriate goods or services Develop reports and proposals to illustrate benefits from use of good or service Deliver sales presentations Conduct sales transactions Prepare and administer sales contracts Use sales forecasting software Consult with clients after sale to provide ongoing support Reach to clients after sale or signed contracts to provide ongoing support Review and adapt information regarding product innovations, competitors and market conditions Train customers' staff in the operation and maintenance of equipment Provide clients with presentations on the benefits and uses of goods or services Resolve product and service related problems Advertise and/or promote products, sales or services Provide customer service Supervise activities of other technical sales specialists Plan, direct and monitor activities of sales department Assess business opportunities and develop strategies Analyze technical documents and reports Communicate technical problems, processes and solutions Lead sales team in building relationships with business clients and manage negotiations of sales contracts Prepare and co-ordinate the production and submission of summary briefs and reports Execute full lifecycle software development Estimate cost of projects Ensure details follow the project’s original intention Coordinate projects and programs Experience and specialization Computer and technology knowledge Salesforce iOS Electronic mail Database management MS Excel MS Office MS Word Adobe Suite Shopify Enterprise resource planning (ERP) software SQL Cloud Travel bookings International travel Type of experience Sales and marketing Area of work experience Technical service and/or marketing Planning specialization Public participation and conflict resolution Sales experience Consulting services Software Marketing Additional information Transportation/travel information Willing to travel Willing to travel internationally Work conditions and physical capabilities Work under pressure Attention to detail Combination of sitting, standing, walking Ability to work independently Own tools/equipment Internet access Cellular phone Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Organized Reliability Team player Flexibility Initiative Creativity Positive attitude Dependability Adaptability Energetic Benefits Health benefits Dental plan Disability benefits Paramedical services coverage Vision care benefits Financial benefits Group insurance benefits Registered Retirement Savings Plan (RRSP) Other benefits Free parking available Learning/training paid by employer On-site amenities On-site recreation and activities Paid time off (volunteering or personal days) Subsidised public transportation Team building opportunities Parking available Travel insurance Wellness program Until: 2026-03-04