Reservations Agent
$40k per yearFull-time
Accor
Company DescriptionWho We Are:Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.Job DescriptionWe are seeking a highly energized, organized and professional candidate to join our Room Reservations team at the Castle in the Rockies!Are you an individual with a high level o...
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Reservations Agent in Banff, AB vacancy
$20.18 per hour
...work/life combination. Job Description We are seeking a highly energized, organized and professional candidate to join our Room Reservations team at the Castle in the Rockies! Are you an individual with a high level of attention to detail and have a gregarious...SuggestedHourly payPermanent employmentFull timeShift work$26.21 per hour
...It's the perfect work/life combination. Job Description We’re looking for a culturally fluent, experience-driven Luxury Reservations Agent who understands that today’s luxury is personal, expressive, and effortlessly curated. In this role, you will manage multi-property...SuggestedHourly payLong term contractPermanent employmentFull timeWork at officeShift workAccorhotel
Banff, ABmore than 2 months ago$78k - $80k per year
..., organized and passionate hospitality leader to lead our Room Reservations team at the Castle in the Rockies. The Reservations Manager is... ...Reservations department within the NCA region, including Reservations Agents, Coordinators and the Assistant Reservations Manager, ensuring...SuggestedFull timeTemporary workSeasonal workRelocationFlexible hoursShift work- ...Skills and Qualifications: Minimum of 1 year experience in spa industry or hospitality preferably in a similar position Prior Reservations experience required Diploma or Degree in hospitality or related field an asset Computer literacy in Microsoft Office, Word,...SuggestedFull timeInternshipWork at officeShift work
$18 per hour
...of Banff National Park is hiring for Front Desk/Guest Services Agent! Position Overview: Guest Services Agents are the ambassadors... ...Post, providing exceptional customer service from the initial reservation through to check-out. This role is crucial in creating a welcoming...SuggestedHourly payFull timeWork at officeLocal areaRelocationMonday to fridayFlexible hoursShift workDay shiftAfternoon shift$21.31 per hour
...a hospitality professional seeking an opportunity to advance your current skills and abilities? As An Overnight Front Desk Reception Agent you will have the opportunity to work with a dynamic team consistently providing outstanding service and creating genuine and lasting...Hourly payPermanent employmentFull timeImmediate startShift workNight shiftDay shiftAfternoon shift$78k - $80k per year
...artists, entertainers, and families alike. It's the perfect work/life combination. Job DescriptionWe are seeking a highly energized, organized and passionate hospitality leader to lead our Room Reservations team at the Castle in the Rockies. The Reservations Manager is resp...Full timeAccor
Banff, AB1 day ago- ...and operated hotel portfolio. Activities: ï Process all reservation requests, changes and cancellations received by phone, email or... ...descriptions are correct and up to date. ï Ensure all Guest Services Agents are up-to-date on all local information, hotel services and the...Full timeLocal area
Innvest
Banff, ABmore than 2 months ago $40k per year
...entertainers, and families alike. It's the perfect work/life combination.Job DescriptionAre you passionate about delivering exceptional service and creating memorable experiences for guests? Join our team at Fairmont Banff Springs as a Front Desk Agent, where you will be at t...Full timeCasual workAccor
Banff, AB1 day ago- THE COMPANY: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels.Our company culture is built on collaboration...Full timeNight shift
InnVest Hotels
Banff, AB1 day ago $850 per week
...customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for call centre agent roles, to take part in upcoming focus group research studies. These may involve online discussions, product testing, or feedback...Full timeTemporary workPart timeCasual workRemote workFlexible hoursAFG Inc
Banff, ABmore than 2 months ago$850 per week
...We are welcoming participants from all backgrounds, including anyone looking for customer service representative or customer service agent roles, to take part in upcoming market research studies. These may involve online discussions, product testing, or feedback sessions -...Full timeTemporary workPart timeCasual workImmediate startRemote workFlexible hoursAFG Inc
Banff, ABmore than 2 months ago$22.22 per hour
...experience preferred. Previous experience as a host, maître d', guest services agent or guest relations professional is considered an asset. Previous experience with OpenTable reservations platform. Exceptional interpersonal and communication skills. Naturally...Hourly payPermanent employmentFull timeLocal areaFlexible hoursShift workAfternoon shift- ...independently-owned and operated hotel portfolio Primary Responsibilities: Direct and control the activities of the Front Office, Reservations, Guest Activities, and to ensure adherence to brand & Company standards, policies, and procedures. Ensure that qualified...Long term contractFull timeTemporary workFlexible hoursWeekend workAfternoon shift
Innvest
Banff, ABmore than 2 months ago - ...promotional e-blasts. Assist in audience list segmentation and database cleanup projects. Audit and optimize online review and reservation profiles (OpenTable, TripAdvisor, Google Business Profile), partner profiles and third-party listings, ensuring venue information is...Long term contractFull timeTemporary workFor contractorsFreelanceSeasonal workMonday to fridayFlexible hoursShift work
Banff Hospitality Collective
Banff, ABmore than 2 months ago $60k - $63k per year
...experience. Key Responsibilities Front Office Operations & Guest Experience Oversee daily Front Office operations, including Front Desk Agents, Front Desk Supervisors and Night Auditors. Maintain a visible and engaging lobby presence, anticipating guest needs and ensuring...Permanent employmentFull timeContract workShift workNight shiftAccorhotel
Banff, ABmore than 2 months ago- ...Will you Be Doing: Answering phone calls, emails and greeting guests as they arrive Process check-ins and check-outs Make reservations Complete Night Audit process including system shutdown, computer back-up and system maintenance Provide role of security to ensure...Permanent employmentFull timeSeasonal workLocal areaFlexible hoursNight shift
$56k - $72k per year
...standards, health, safety, and security regulations. Collaboration & Communication Partner closely with Front Office, Housekeeping, Reservations, Sales, Engineering, and Food & Beverage teams to ensure seamless guest journeys. Communicate guest preferences, service...Long term contractPermanent employmentFull timeLocal areaShift work$56k - $72k per year
...beyond a single stay. Identify celebrations, milestones, interests and meaningful details that may not have been captured during the reservation process. Connect guests with the people, places and experiences within Rimrock and throughout Banff. Ensure meaningful...Permanent employmentFull timeFlexible hoursShift workAfternoon shift- ...standards, established procedures, and supportive leadership. You build trust through reliability, sincerity, and quiet confidence. While reserved with unfamiliar faces, you form strong, lasting relationships over time and take ownership of your role as if the experience were...Permanent employmentFull timeShift work
$54k - $56k per year
...execution of photo/video shoots including pre and postproduction • Support Public Relations Manager with visiting media programs: reservations and personalized itinerary details, arrange VIP amenities, and co-host media dinners and events when required • Prepare internal...Permanent employmentFull timeShift work$68k - $70k per year
...opportunities, monitoring departmental costs and ensuring resources are deployed effectively. Collaborate closely with Front Office, Reservations, Housekeeping, In-Room Dining, Culinary, Concierge, Royal Service, Revenue Management and other hotel departments to deliver a...Contract workWork at officeShift work- ...required. Previous experience in a luxury hotel, restaurant, or guest-facing environment Experience with a POS or restaurant reservation system A natural sense of teamwork and a desire to learn about food, beverage, and service. Calm, friendly, and composed demeanor...Permanent employmentFull timeLocal areaShift work
- ...supportive leadership. You enjoy focused, skill-based work and take satisfaction in completing each task with care and precision. You are reserved, sincere, and respectful; building trust through reliability rather than volume. Your steady presence and attention to detail help...Permanent employmentFull timePart timeLive InShift workNight shiftAfternoon shift
- ...service challenges and ensure all guest issues are tracked and followed up on to ensure service recovery Participate in Front Desk agent mentorship program meeting with agents in a 1 on 1 basis to foster their development as well as conducting regular performance evaluations...Hourly payPermanent employmentFull timeFlexible hoursShift workNight shift
- ...lobby area while efficiently assisting guests with their luggage and other needs. As a Bell Attendant you will support the Front Desk Agents by transporting and delivering guests luggage answering their queries and sharing your knowledge of the local area. You may also assist...Temporary workSeasonal workLocal areaImmediate startFlexible hours
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