Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Spa Reception Agent

Full-time

FAIRMONT

Job Responsibility: Company Description

Who We Are:

Join the team at Fairmont Banff Springs. Set in one of Western Canada's most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

First impressions are everything! As a Spa Reception Experience Coordinator with The Fairmont Spa, you have the opportunity to provide a welcome experience like no other. Your personalized greeting, care in treatment selection and knowledge of the spa will ensure our guests have a lasting memory of their visit.

Job Duties Include:

  • Greet members and guests and answer telephone inquiries promptly and professionally providing complete details of all spa aspects and channel to appropriate person for assistance
  • Be knowledgeable about all aspects of treatments, retail products and the facility
  • Resolve guest concerns to ensure guest satisfaction
  • Book / Schedule Treatments, give tours of spa, escort guests as required
  • Ensure smooth operation of reception and control entry into all areas of facility by restricting all unauthorized individuals
  • Collect payment from clients for all services rendered and retail products
  • Maintain inventory and stocking of all reception materials
  • Other duties as assigned
Qualifications

Your Skills and Qualifications:

  • Minimum of 1 year experience in spa industry or hospitality preferably in a similar position
  • Prior Reservations experience required
  • Diploma or Degree in hospitality or related field an asset
  • Computer literacy in Microsoft Office, Word, Excel
  • Excellent communication skills, both written and spoken
  • Constant standing/walking throughout shift and must be able to lift and carry 20+ lbs
Additional Information

Job Perks & Benefits:

  • Subsidized staff accommodation provided on-site for full time status employees
  • One complimentary meal per shift in our staff cafeteria
  • Comprehensive benefits package Medical, Vision & Dental
  • Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:

At Fairmont Banff Springs, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.

Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: View email address on ca.edajobs.com

APPLY TODAY: For more information on working and living in at Fairmont Banff Springs, please visit

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Spa Reception Agent in Banff, AB vacancy
  • $20.18 per hour

     ...at Fairmont Banff Springs as a Front Desk Agent, where you will be at the forefront of our...  ...Respond to each Guest who approaches the Reception Desk Drive rate through up-selling room...  ...Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses... 
    Suggested
    Hourly pay
    Permanent employment
    Full time
    Immediate start
    Shift work
    Night shift
    Afternoon shift
    Early shift

    FAIRMONT

    Banff, AB
    26 days ago
  • $18 per hour

     ...Guest Service Agent Starting Rate of Pay: $18/hour THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE. Experience...  ...of Marriott’s chain of hotels Discounted access to our Nordic Spa* Discounted Ski Pass and Golf rates* Kananaskis Parks Pass... 
    Suggested
    Hourly pay
    Full time
    Work at office
    Shift work
    Afternoon shift
    1 day per week

    Pomeroy Lodging LP

    Banff, AB
    14 days ago
  • $26.72 per hour

     ...For guests seeking rejuvenation, inspiration and personalized attention, Fairmont Banff Springs offers a wide selection of luxurious Spa experiences. Your care and professionalism as a Registered Massage Therapist shows our guests that they are unique and valued – and you... 
    Suggested
    Hourly pay
    Permanent employment
    Full time
    Shift work

    FAIRMONT

    Banff, AB
    a month ago
  • $18 per hour

     ...memories, on and off the clock. Live boldly. Work with heart. Stay moved. Job Description As a Switchboard & Reservations Agent, you are the calm centre of communication, the voice of Rimrock. From dining reservations to amenity requests, wellness bookings, directions... 
    Suggested
    Hourly pay
    Permanent employment
    Full time
    Contract work
    Local area
    Shift work

    EMBLEMS

    Banff, AB
    15 days ago
  • $17.5 per hour

     ...A plethora of lively staff events all season long A chance to enjoy the alpine vistas What can you expect? The Hotel Base Agent is in a highly visible role, as the first point of contact for guests of the Ski Area arriving to stay at the Sunshine Mountain Lodge.... 
    Suggested
    Hourly pay
    Full time
    Summer work
    Flexible hours
    Night shift
    Weekend work

    Sunshine Village Corporation

    Banff, AB
    22 days ago
  • $17.22 per hour

     ...breakfast, lunch and dinner, working lunches, coffee breaks, cocktail receptions, formal events, and off-site catering events. Set event spaces...  ...using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses Visa Requirements : Must... 
    Hourly pay
    Permanent employment
    Full time
    Temporary work
    Shift work
    Night shift
    Weekend work
    Early shift

    FAIRMONT

    Banff, AB
    6 days ago
  •  ...other needs. As a Bell Attendant you will support the Front Desk Agents by transporting and delivering guests luggage answering their queries...  ...canoe and golf passes and discounted fitness club on spa services movie passes and rental/retail hotel stays at any of our... 
    Temporary work
    Seasonal work
    Local area
    Immediate start
    Flexible hours

    Banff Lodging

    Banff, AB
    1 day ago
  • $24 per hour

     ...locker rooms, and fitness facilities. Work closely with the Nordic Spa Maintenance and Engineering teams to ensure pool chemical levels,...  ...on season. Exposure to pool chemicals (chlorine) and cleaning agents. Repetitive lifting, sorting, and folding of pool towels... 
    Hourly pay
    Full time
    Shift work
    Afternoon shift
    1 day per week

    Pomeroy Lodging

    Banff, AB
    20 days ago
  •  ...followed up on to ensure service recovery Participate in Front Desk agent mentorship program meeting with agents in a 1 on 1 basis to foster...  ...while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses APPLY TODAY: Whether... 
    Hourly pay
    Permanent employment
    Full time
    Flexible hours
    Shift work
    Night shift

    FAIRMONT

    Banff, AB
    13 days ago
  • $83k - $87k per year

     ...experience. This experience showcases amenities such as a private reception desk and a comfortable Guest lounge. Fairmont Gold is dedicated...  ...while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses Subsidized staff accommodation... 
    Permanent employment
    Full time
    Work at office
    Shift work

    FAIRMONT

    Banff, AB
    13 days ago
  • $20.18 per hour

     ...dedicated and personable professional to join our team as a Switchboard Agent. In this vital role, you will be the first point of contact for...  ...while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses APPLY TODAY: Whether... 
    Hourly pay
    Permanent employment
    Full time
    Shift work

    FAIRMONT

    Banff, AB
    6 days ago
  • $26.21 per hour

     ...looking for a culturally fluent, experience-driven Luxury Reservations Agent who understands that today’s luxury is personal, expressive, and...  ...while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses Visa Requirements :... 
    Hourly pay
    Long term contract
    Permanent employment
    Full time
    Work at office
    Shift work

    FAIRMONT

    Banff, AB
    3 days ago
  • $71k - $73k per year

     ...staying at Fairmont Resorts in Lake Louise, Jasper & Whistler Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses Subsidized staff accommodation provided on-site for full time status employees One... 
    Permanent employment
    Full time
    Shift work

    FAIRMONT

    Banff, AB
    3 days ago
  • $20 per hour

     ...staying at Fairmont Resorts in Lake Louise, Jasper & Whistler Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses Visa Requirements : Must be legally eligible to work in Canada. The hotel is unable to... 
    Hourly pay
    Permanent employment
    Full time
    Shift work

    FAIRMONT

    Banff, AB
    19 hours ago
  • $60k - $63.5k per year

     ...staying at Fairmont Resorts in Lake Louise, Jasper & Whistler Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses Subsidized staff accommodation provided on-site for full time status employees One... 
    Permanent employment
    Full time
    Flexible hours
    Shift work

    FAIRMONT

    Banff, AB
    2 days ago
  • $28.32 per hour

     ...staying at Fairmont Resorts in Lake Louise, Jasper & Whistler Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses Visa Requirements : Must be legally eligible to work in Canada. The hotel is unable to... 
    Hourly pay
    Permanent employment
    Full time
    Flexible hours
    Shift work

    FAIRMONT

    Banff, AB
    17 days ago
  • $15 per hour

     ...you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels Discounted access to our Nordic Spa* Discounted Ski Pass and Golf rates* Kananaskis Park Pass Apply now or visit us to learn more information at  Experience the Pomeroy... 
    Hourly pay
    Full time
    Local area
    Shift work
    Afternoon shift
    1 day per week

    Pomeroy Lodging LP

    Banff, AB
    16 days ago
  •  ...Benefits: Complimentary meal in our staff cafeteria each shift Access to Employee Travel Program Discounts on hotel food & beverage, spa, and golf memberships Inclusion & Diversity We want every employee to feel valued, appreciated, and free to be themselves at work... 
    Full time
    Work at office
    Shift work

    AccorHotel

    Banff, AB
    6 days ago
  • $18.7 per hour

     ...staying at Fairmont Resorts in Lake Louise, Jasper & Whistler Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses Visa Requirements : Must be legally eligible to work in Canada. The hotel is unable to... 
    Hourly pay
    Permanent employment
    Full time
    Shift work
    Night shift
    Weekend work
    Early shift

    FAIRMONT

    Banff, AB
    9 days ago
  • $20 per hour

     ...staying at Fairmont Resorts in Lake Louise, Jasper & Whistler Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses Visa Requirements : Must be legally eligible to work in Canada. The hotel is unable to... 
    Hourly pay
    Permanent employment
    Full time
    Shift work

    FAIRMONT

    Banff, AB
    a month ago
  • $54k - $55k per year

     ...staying at Fairmont Resorts in Lake Louise, Jasper & Whistler Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses Visa Requirements : Must be legally eligible to work in Canada. The hotel is unable to... 
    Permanent employment
    Full time
    Work at office
    Flexible hours
    Shift work
    Afternoon shift

    FAIRMONT

    Banff, AB
    4 days ago
  • $18.2 per hour

     ...you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels Discounted access to our Nordic Spa* Discounted Ski Pass and Golf rates* Kananaskis Parks Pass Apply now or visit us to learn more information at Experience the... 
    Hourly pay
    Full time
    Flexible hours
    Shift work
    Night shift
    Afternoon shift
    1 day per week

    Pomeroy Lodging

    Banff, AB
    21 days ago
  • $21.82 per hour

     ...staying at Fairmont Resorts in Lake Louise, Jasper & Whistler Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses Visa Requirements : Must be legally eligible to work in Canada. The hotel is unable to... 
    Hourly pay
    Permanent employment
    Full time
    Internship
    Shift work
    Night shift
    Day shift

    FAIRMONT

    Banff, AB
    10 days ago
  • $22 per hour

     ...maintaining plants and floral displays Maintain exterior spaces to reflect Rimrock’s luxury and safety standards year-round.  Pool, Spa & Building Systems Support  Monitor swimming pools and other bodies of water, including daily testing and chemical balancing.... 
    Hourly pay
    Remplacement
    Permanent employment
    Full time
    Contract work
    Seasonal work
    Relocation
    Shift work

    EMBLEMS

    Banff, AB
    21 days ago
  • $21.7 per hour

     ...staying at Fairmont Resorts in Lake Louise, Jasper & Whistler Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses Visa Requirements : Must be legally eligible to work in Canada. The hotel is unable to... 
    Hourly pay
    Permanent employment
    Full time
    Shift work

    FAIRMONT

    Banff, AB
    9 days ago
  • $17.22 per hour

     ...staying at Fairmont Resorts in Lake Louise, Jasper & Whistler Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses Visa Requirements : Must be legally eligible to work in Canada. The hotel is unable to... 
    Hourly pay
    Permanent employment
    Full time
    Temporary work
    Shift work
    Night shift
    Weekend work
    Early shift

    FAIRMONT

    Banff, AB
    17 days ago
  •  ...departure follow-up, ensuring seamless and memorable experiences. Provide expert knowledge and assistance regarding hotel services, dining, spa, golf, resort activities, local attractions, transportation, and tour arrangements while facilitating reservations and customized... 
    Hourly pay
    Permanent employment
    Full time
    Work at office
    Local area
    Shift work

    FAIRMONT

    Banff, AB
    5 days ago
  • $40 per hour

     ...walk-in coolers and freezers, and report deficiencies to the appropriate trade Assist with maintenance and troubleshooting of pool and spa systems, including pumps, filtration equipment, valves, piping, and water circulation components Projects & Continuous Improvement... 
    Hourly pay
    Permanent employment
    Full time
    Contract work
    Temporary work
    For contractors
    Shift work

    EMBLEMS

    Banff, AB
    a month ago
  •  ...staying at Fairmont Resorts in Lake Louise, Jasper & Whistler Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses Visa Requirements : Must be legally eligible to work in Canada. The hotel is unable to... 
    Permanent employment
    Full time
    Flexible hours
    Shift work

    FAIRMONT

    Banff, AB
    24 days ago
  • $18 per hour

     ...you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels Discounted access to our Nordic Spa* Discounted Ski Pass and Golf rates* Kananaskis Parks Pass Apply now or visit us to learn more information at   Experience the... 
    Hourly pay
    Full time
    Shift work
    Afternoon shift
    1 day per week

    Pomeroy Lodging LP

    Banff, AB
    22 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Spa Reception Agent. Be the first to apply!