Director, Human Resources

Who we are

For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services. Buckland strives to provide customized services in a memorable way.

Buckland is looking for a Director Human Resources What you'll be doing This position is responsible for planning, lead, direct, develop, and coordinate the policies, activities, and staff of the Human Resource (HR) department, ensuring legal compliance and implementation of the organizations mission and talent strategy across all lines of business. They are responsible for translating business needs into integrated human resource solutions to fully leverage employee capability within Canada, US, and Mexico, to deliver excellent, consistent, sustainable performance over the long term.

What we can offer you

• Competitive salary, benefits package, and matching retirement plan.
• Compensation range: $140,000 – $180,000 annually (subject to experience)]
• A friendly, collaborative work environment.
• Opportunities for professional development & ongoing learning.
• A chance to be part of a growing organization.
• Remote work arrangement available for applicants who are not local to a Buckland office.

You will be responsible for

• Provide leadership and oversight to HR policies, standards, and procedures ensuring alignment with Company's vision, mission, and values
• Collaborate with senior leadership to understand the organizations goals and strategy related to staffing, recruiting, retention,
• Plan, lead, develop, coordinate, and implement policies, processes, training, initiatives, and surveys.
• Develops and executes practices for hiring and talent management, ensure the organization is compliant with federal, state, and local employment laws and regulations,
• Plan and oversee the delivery of annual Corporate HR initiatives related to Performance Management, Talent Planning, Culture Change, Communications, Compensation and Rewards.
• Superior written and verbal communication skills including representing the organization at various events, conferences, and other public/private settings.
• Strong background using Microsoft Office tools such as Excel, Word, PowerPoint, and Outlook to analyze data, track progress, create reports and strategize
• Adaptable to manage crises and emergencies in a fast-paced work environment ensuring decision making holds the values of protecting the organization's values and reputation
• Superior level of organization and time management skills in order to set clear goals and expectations.
• Lead cross-functional groups by developing a result driven environment to deliver successful projects and mandates ensuring high-quality outcomes.
• Establish and monitor key performance indicators (KPIs) to measure and improve service quality and efficiency.

Leadership Responsibilities

• Fosters and embodies transparent communication, encourages self-awareness and growth with staff and teams for optimal cohesion
• Promotes an environment where teams are encouraged to try new things to continuously drive innovation and growth
• Ability to mentor, coach, train and develop talent for succession in a scaling company
• Leads by example and holds self and others to their commitments
• Provides structure and long-term direction to the Operations department
• Supervises staff, including hiring, reviewing performance, recommends salary increases, promotions, transfers, demotions, or terminations

What we need from you

• Bachelor's degree in Human Resources, Business Administration, Industrial Relations, Organizational Development, or a related field required.
• Master's degree in Human Resources, Business Administration (MBA), Organizational Leadership, or a related discipline is considered an asset.
• Minimum 10 years of human resource management experience required.
• Strong verbal and written communication skills in English and Spanish
• Advance knowledge in MS Office.
• Clear understanding of employment legislation in CAD, USA and MEX
• Require a degree of project management and people management capabilities to work on transformational projects, strategic programs and implementing best practices.
• Advanced knowledge of HR concepts, policies and practices acquired through formal academic training and/or relevant years of experience within HR areas of expertise.
• Problem solving skills, ability to determine root cause of complex issues and arrive at sound HR business solutions.
• Excellent communication, interpersonal and relationship building skills to work effectively with all employees at every level.
• Must be legally eligible to work for the Company at all times.
• Ability and desire to travel (approximate 25%) to all company offices and client meetings in CAD, USA and MEX.

Want to apply? Get in touch today Please visit to apply to this current and open vacancy and to learn more about Buckland and the services we provide. The career page will highlight all current open positions and they can be found in this link. When applying, ensure to have your most up to date resume and all relevant documents related to your application ready to be uploaded. Buckland provides equal employment opportunities for all qualified individuals and prohibits discrimination and harassment of any type based on any protected ground under applicable human rights legislation. Applicants do not require CAD or USA work experience but for some positions may require CAD or USA standard regulations knowledge and experience. This applies to all terms and conditions of employment, including recruitment, hiring, training, placement, promotion, compensation, transfer, leaves of absence, layoff, recall and termination. Buckland may use artificial intelligence from time to time to screen, assess, or select applicants for employment, including for this position. Buckland will work with and accommodate persons with disabilities throughout the entire recruitment, selection, and on-boarding process. If you require accommodation at any stage of the recruitment process, please contact Talent Acquisition at [email protected] As we receive a high volume of applications, we're only able to contact candidates selected to move forward. While we truly appreciate your interest, we are unable to respond to general inquiries regarding application status. Thank you for your understanding.