Bilingual Collections Officer
Full-time
National Credit Recovery Inc
Who Are We?
National Credit Recovery Inc (NCRi) is a digitally powered, human-delivered Global Customer Experience Management organization with multiple locations in Canada and abroad. We provide a wide range of business solutions to help businesses thrive. We are a sought-after solutions partner for flawless AR, Omni-Channel CX, Digital Transformation, and Smart Software solutions.
Our mission is to deliver elevated customer experiences to our clients, leveraging deep operational knowledge and process expertise, a strong and versatile technology stack, and a diverse geographic footprint. We focus on engaging early with our clients and leverage a consultative approach to deeply understand our clients’ brands and design customised solutions to complex customer challenges.
We are seeking a highly motivated, bilingual (English/French) Collections Officer for the Operations Department to assist with debt collection. The collections officer will call customers to notify them of their debts, arrange payment plans, and ensure that payments are made as soon as possible.
Why Choose NCRi
- Competitive base salary with uncapped performance-based commissions
- Comprehensive insurance coverage, incentives, and paid training
- Extraordinary referral bonus program
- Engaging perks including holiday events, gastronomic days, gifts, prizes, themed events & more
- Continuous opportunities for internal and global growth
- Monthly coaching and ongoing learning & development support
- Philanthropic initiatives and year-round employee engagement
Core Responsibilities (include, but not limited too)
As a Collections Agent, you will play a crucial role in communicating with clients for outstanding amounts. Your responsibilities include:
- Establishing professional relationships with clients, educating them on best practices
- Negotiating optimal payment arrangements to resolve customers' bills
- Maintaining a high level of professionalism in all interactions
- Contacting past-due customers by phone, negotiating payment agreements, and sending correspondence
- Updating customer account information and documenting call activity details
- Handling objections, excuses, and adhering to regulatory standards and best practices
- Achieving individual collection targets to meet department and company goals
Requirements
- 1 + years of Collections experience
- 1 + years of experience in Call Centre.
- Excellent oral and written communication skills in English for consistent collection calls
- Fluent in both English and French (for Bilingual position).
- Strong math skills with the ability to perform basic calculations quickly
- Ability to pass a background check
- Solid organizational and time management skills
- Proficiency in Microsoft Excel and Outlook
- Ability to adapt in a fast-paced environment
NCRi welcomes and encourages applications from people with disabilities. Accommodation is available upon request for candidates participating in all aspects of the selection process.
Start your exciting journey with NCRi today!
Vacancy posted 6 days ago
Similar jobs that could be interesting for youBased on the Bilingual Collections Officer in White Rock, BC vacancy
- ...career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to... ...Human Resources environment including experience working with collective agreements and confidential issues. Demonstrated proficiency...SuggestedFull timeTemporary workPart timeWork from homeMonday to friday
- ...Responsibilities also include performing a variety of administrative office tasks, including mail (receiving, sorting, distributing, posting... ...Canada. We blend the personal touch of local clinics with the collective expertise of our veterinary community, offering mentorship,...SuggestedFull timePart timeWork at officeLocal areaFlexible hours
$19 - $24 per hour
...in a fast-paced clinical environment while maintaining a high standard of patient care and professionalism. Responsibilities Collect and accurately document patient medical histories Perform diagnostic and pre-testing procedures as directed by the Optometrists...SuggestedHourly payFull timeLocal areaFlexible hoursAfternoon shiftWhite Rock Optometry
White Rock, BC10 hours ago$400 per day
...Offer: A thriving clinic with a large, loyal patient base Competitive compensation A supportive, experienced team and efficient office systems Access to modern diagnostic equipment A positive, team-focused environment An ideal work-life balance in a scenic...SuggestedPart timeWork at office1 day per weekEyebar Optometry & Optical Boutique
White Rock, BC7 days ago- ...contribute to our commitment to excellence and community impact. Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things...SuggestedPart timeInternship
- ...and detail-oriented Administrative Co-op student to support our Office Administration and Operations team for a 4-8 month term, This... ...that proactively embrace new challenges along with personal and collective ownership of responsibilities in the organization. We focus on growth...Permanent employmentFull timeLive outWork at office
$29 per hour
...service areas Set up and maintain manual and computerized information filing systems Perform data entry Maintain and manage digital database Experience and specialization Computer and technology knowledge MS Excel MS PowerPoint MS Word MS Office...Permanent employmentFull timeRemote work- ...CRITICAL RELATIONSHIP MANAGEMENT: Clarification of Information. Conducts Routine Interactions. Internal: Store Manager, Corps Officer(s), volunteers, staff External: Guests, vendors MANAGERIAL/TECHNICAL RESPONSIBILITIES: Reports directly to the Store Manager...Permanent employmentFull timePart timeLive outWeekday work
$38.4 per hour
...Work setting ~ Private sector Responsibilities Tasks Review and evaluate new administrative procedures Delegate work to office support staff Establish work priorities and ensure procedures are followed and deadlines are met Carry out administrative...Permanent employmentFull timeWork at officeRemote workRelocation- ...establishment Assist in the preparation of operating budget and maintain inventory and budgetary controls Perform data entry Oversee and co-ordinate office administrative procedures Monitor and evaluate Plan and control budget and expenditures To Apply Send Your CV:...Full timeWork at office
$38.8 per hour
...release of records in processing requests under government access to information and privacy legislation Co-ordinate and plan for office services such as accommodation, relocation, equipment, supplies, forms, disposal of assets, parking, maintenance and security services...Permanent employmentFull timeWork at officeRemote workRelocation$36.8 per hour
...contracts and other papers Co-ordinate work activities with other project supervisors or managers Consult clients to prepare contracts and project specifications Experience and specialization Computer and technology knowledge MS Excel MS Office MS Word...Permanent employmentFull timeWork at officeRemote work$39.5 per hour
...in the preparation of operating budget and maintain inventory and budgetary controls Perform data entry Oversee and co-ordinate office administrative procedures Monitor and evaluate Plan and control budget and expenditures Supervision ~ No supervision responsibility...Permanent employmentFull timeWork at officeRemote work$38.9 per hour
...concerns Supervision ~5-10 people Experience and specialization Computer and technology knowledge Accounting software MS Office Point of sale system Spreadsheet Additional information Transportation/travel information ~ Public transportation is...Permanent employmentFull timeRemote work$28.74 per hour
...development and celebrate your contributions. Compensation and Benefits Wage: We offer a wage of $28.74 per hour according to the HEU collective agreement Casual opportunity with flexible scheduling Supportive and welcoming team environment Belonging Starts Here At...Hourly payFull timeCasual workWork from homeFlexible hours- ...Compensation & Benefits ~ An hourly compensation ranging from $32.84 – $41.35. Additional benefits may be available in accordance with the collective agreement. About You You’re a dependable and compassionate nurse who brings both clinical confidence and a calm presence to...Hourly payLong term contractPart timeCasual workShift workNight shift
- ...Role Description The ideal candidate will oversee the organization and efficiency of daily office operations and social media coordination. From scheduling student/advisor meetings, and communicating between departments, you will also be responsible for completing multi-level...Full timeWork at office
$22.79 per hour
...Job Type: Casual Rate of Pay: $22.79/ hour The Gateway to Your Future As the Security Officer, you oversee security throughout the casino, ensuring guests and employees are secure and protected at all times. In this key role, you will help create a comfortable environment...Full timeCasual workFlexible hoursWeekend workAfternoon shift$27.26 - $29.16 per hour
...documents, arranging meetings/special functions, and operating office equipment. Responsibilities Provides reception services by... ...packages/brochures for distribution to the patient and/or family. Collects data from various sources, enters data into computerized systems...Full timeWork at office- ...clients with bathing and other aspects of personal hygiene Assist in regular exercise, e.g., walk Change non-sterile dressings Collect specimens Feed or assist in feeding Launder clothing and household linens Mend clothing and linens Perform light...Full time
- ...release of records in processing requests under government access to information and privacy legislation Co-ordinate and plan for office services such as accommodation, relocation, equipment, supplies, forms, disposal of assets, parking, maintenance and security services...Full timeWork at officeRelocation
- ...Implement new administrative procedures Review and evaluate new administrative procedures Delegate work to office support staff Establish work priorities and ensure procedures are followed and deadlines are met Carry out administrative activities of establishment...Work at officeRelocation
$25 - $30 per hour
...promote the wise use of the environment for the benefit of present and future generations. Job Overview This Conservation Stewardship Office Coordinator position will support the ongoing needs of the Conservation Stewardship Department. The position will provide office-based...Hourly payFull timeFor contractorsFixed term contractCasual workWork at officeRemote workWork from homeMonday to fridayFlexible hours$350k per year
...team. Join a collaborative environment with: Modern Facilities – Fully equipped exam rooms, shared lunchroom, and private physician office space. Smart Tech Integration – AI-powered Tali AI’s Ambient Scribe to streamline documentation, Webex SmartShaw Telehealth, and...Long term contractFull timeWork at officeLocal areaRelocationVisa sponsorshipRelocation packageFlexible hours- Greet people and direct them to contacts or service areas Obtain and process information required to provide customer service Record and relay information Schedule and confirm appointments Perform clerical duties, such as filing and sorting and distributing mail...Work at office
$18.49 - $20.49 per hour
Job Responsibility: This position plays a crucial role in facilitating the smooth flow of goods from us to our customers without being late and always meeting datelines. Responsibilities: You monitor shipping activities and persistently follow up with related parties...Hourly payFull timeWork at officeMonday to fridayDay shift$36.7 per hour
...Schedule and confirm appointments Answer telephone and relay telephone calls and messages Answer electronic enquiries Order office supplies and maintain inventory Arrange travel, related itineraries and make reservations Greet people and direct them to contacts...Permanent employmentFull timeWork at officeRemote work$19.84 - $25.01 per hour
...Requisition Number : 231741 Job Description Cintas is seeking an Office Support Professional to support numerous office functions. Responsibilities include accounts receivable, accounts payable, data entry, receptionist, faxing, filing, photocopying, managing incoming...Full timeWork at officeLocal areaShift workDay shift- ...integrity teamwork and a passion for customer success. The Opportunity We are seeking a friendly and customer-focused Receptionist & Office Coordinator to join our Surrey Head Office team. As the first point of contact for customers visitors suppliers and employees...Full timeWork at office
$18.25 - $19.5 per hour
...available to work AM/PM, weekday and weekend shifts. The successful candidate will wear two hats and work as both a cashier and an office team member. This role would suit someone who has cash office experience and also enjoys customer service*** Regular Store Hours...Hourly payPart timeWork at officeLocal areaFlexible hoursShift workWeekend workAfternoon shiftWeekday work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Bilingual Collections Officer. Be the first to apply!
Related searches