Building Patrol (Casual) - Library

Description:

About Us:

About the University of Toronto Libraries

The University of Toronto Libraries (UTL) system is the largest academic library in Canada and is ranked in the top five among peer institutions in North America. Thesystem comprises 40 libraries located across three university campuses: St.George, Mississauga, and Scarborough. This diverse and extensive network of collegelibraries, special collections, and specialized information centres plays a pivotal role in supporting the teaching, scholarly, and research needs of nearly 100,000 students enrolled in a wide array of graduate, professional, and undergraduate programs.

The library system provides access to millions of resources in various formats, including electronic, print, audio-visual, data and geospatial materials. UTL also boastsimpressive holdings of archival material and substantial digital collections, securely preserved in the libraries' data centre. The staff at UTL are integral to the academicand scholarly enterprise, working closely with faculty and students to support their teaching, learning, and research requirements. They are subject matter experts; theyare skilled in research data management, collections, statistics, GIS, metadata, digital preservation, scholarly communications, copyright, teaching, knowledge synthesis,open access and much more. Our work is grounded in our commitment to support equity, diversity, and inclusion. UTL continuously evolves to meet the changingacademic priorities and pressures at the University and within the broader landscape of higher education.

Your Opportunity:

Our many libraries have become a vibrant hub where students, faculty and researchers meet to interact with librarians and expert staff, use collections and collaborate. Thousands of people visit Robarts Library on a busy day. Working in the Library and under the supervision of the Manager - Security, Health & Safety, the uniformed building patrol is responsible for, but not limited to, maintaining a safe and secure environment in the library community.

Typical Duties:

The following tasks are illustrative of the skills required and the extent of responsibility involved in this job. They in no way limit the incumbent to the tasks indicated.

• Timely opening/closing of assigned libraries for staff and patrons. This will include, but not be limited to, lighting, elevators, escalators, interior and exterior doors.
• Provides access control coverage at library entrances.
• Carries out instructions, investigation, recommendation with written reports at the end of each shift, relating to:

a) library's safety, health, fire protection, personal safety and security

b) unauthorized persons, trespassers or loiterers

c) unsafe conditions in the libraries

d) deficient building maintenance

• Provides first aid services to staff and patrons
• Provides personal safety and security to library staff and patrons.
• Enforces applicable library and university policies and procedures.
• Provides general information and directional assistance to patrons.
• Promptly responds to portable radio calls, fire alarms and security alarms, and proficiently acts.
• Patrols the library, as required, and liaises with the staff in the patrolled areas.
• Reports to and receives directives from the Duty Library Supervisor.
• Participates in library programs relating to health and safety, personal safety, security, fire prevention and general building maintenance.
• Promotes good personal safety and security practices to library staff and patrons.
• Attends meetings and all mandatory training.
• Uses appropriate forms, logbooks and email when writing required reports.
• Wears designated uniform, carries security guard license and maintains professionalism while on duty.
• Other duties as assigned.

Minimum Requirements:

Education:

• Completion of Grade 12 or equivalent. Courses in Police Foundations an asset. First Aid training required.

Experience:

• At least one year of related experience is preferred. Previous experience in a position of trust. Customer service experience an asset.

Other:

• Must possess and maintain a valid Security Guard Licence issued by the Ministry of Community Safety and Correctional Services.
• Must possess and maintain Standard First Aid and CPR-C certification through a recognized provider.
• Must maintain a clean criminal record.
• Effective oral and written English communication skills
• Demonstrated good work performance and attendance record, and must be punctual.
• Must be tactful and conscientiously aware of good public relation protocols.
• Must demonstrate ability to communicate effectively with library patrons and other employees. Must be confident and effective in working alone, responsible, mature and decisive.

Notes

Rate of Pay - $20/hour

There are multiple positions being recruited for.

This position is part of the CUPE 3261 Casual Collective Agreement.

Closing Date: Open Until Filled
Employee Group: Hourly
Appointment Type : Budget - Casual
Schedule:
Pay Scale Group & Hiring Zone: $20/Hr
Job Category: Campus Safety