AI-Focused Senior Business Analyst Role
Telus
Lead transformative projects as a Senior Business Analyst with a focus on AI technologies. This role involves innovating processes and leveraging data insights within national teams. You will take charge of business transformation initiatives involving AI tools at a senior level. Your responsibilities include designing pilot programs, analyzing data trends, and driving innovation in Door-to-Door and Call Centre teams. Utilizing platforms like TELUS FueliX will be key to optimizing business processes. Key Responsibilities:
- Lead evaluations of compensation programs thoroughly
- Define KPIs and success metrics for pilot frameworks
- Present data analysis results to executive leadership
- Mentor junior analysts on AI tool integration
- Conduct strategic reviews using insightful data analysis
- Bachelor's degree in a relevant field
- 7+ years of Business Analysis experience
- 3+ years at a senior level
- Expertise in BI tools like Tableau and Power BI
- Hands-on experience with AI/ML technologies
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