customer service manager - retail
$46.25 per hourFull-time
DISCUS SUPPLY CO LTD.
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Retail service establishment
Responsibilities
Tasks
- Direct and control daily operations
- Evaluate daily operations
- Plan and organize daily operations
- Manage staff and assign duties
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
- Determine merchandise and services to be sold
- Locate, select and procure merchandise for resale
- Develop and implement marketing strategies
- Determine staffing requirements
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Recruit, hire and supervise staff and/or volunteers
- Supervise office and volunteer staff
Experience and specialization
Computer and technology knowledge
- Point of sale system
- Word processing software
- MS Outlook
Additional information
Work conditions and physical capabilities
- Attention to detail
Benefits
Health benefits
- Dental plan
- Vision care benefits
Vacancy posted 23 hours ago
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