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Customer service manager - retail

$46.25 par heure
Temps plein

DISCUS SUPPLY CO LTD.

  • Education:
  • Expérience:
  • Education

    • Secondary (high) school graduation certificate

    Work setting

    • Retail service establishment

    Tasks

    • Direct and control daily operations
    • Evaluate daily operations
    • Plan and organize daily operations
    • Manage staff and assign duties
    • Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
    • Determine merchandise and services to be sold
    • Locate, select and procure merchandise for resale
    • Develop and implement marketing strategies
    • Determine staffing requirements
    • Resolve issues that may arise, including customer requests, complaints and supply shortages
    • Recruit, hire and supervise staff and/or volunteers
    • Supervise office and volunteer staff

    Computer and technology knowledge

    • Point of sale system
    • Word processing software
    • MS Outlook

    Work conditions and physical capabilities

    • Attention to detail

    Screening questions

    • Do you have experience working in this field?

    Experience

    • 1 year to less than 2 years

    Employment terms options

    • Morning
    • Day

    Health benefits

    • Dental plan
    • Vision care benefits

    Support for persons with disabilities

    • Provides auditory accessibility accommodations (for example: transcription software, teletypewriters, etc.)
    • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
    • Durée de l'emploi: Permanent
    • Langue de travail: Anglais
    • Heures de travail: 35 hours per week
L'offre d'emploi a été publiée il y a 2 jours
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