Service Desk Analyst
Full-time
Mackenzie Health
Job Description As part of the Service Desk team, the Service Desk Analyst will be the first-point of contact for ICAT end-user support across the organization using Incident Management and Request Fulfilment processes supporting our standard suite of software, hardware, telephone, and mobile services. The primary goal of this role is to provide an exceptional technical support for all MH users across multiple sites. Proven customer service and communication skills, problem-solving ability, and k...
Vacancy posted 2 days ago
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