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shift manager - fast food restaurant

$20.45 per hour
Full-time

McDonald's Restaurant of Canada

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate
  • or equivalent experience

Experience

1 to less than 7 months

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Various locations
  • Restaurant

Responsibilities

Tasks

  • Establish methods to meet work schedules
  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Train staff in job duties, sanitation and safety procedures
  • Hire food service staff
  • Ensure that food and service meet quality control standards
  • Address customers' complaints or concerns
  • Prepare and submit reports
  • Supervise and check delivery of food trolleys
  • Establish work schedules
  • Supervise staff or team
  • Balance cash and complete balance sheets, cash reports and related forms
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Provide customer service
  • Leading/instructing individuals
  • Train staff/workers in job duties, safety procedures and company policies
  • Plan and organize daily operations
  • Motivate staff

Supervision

  • Food service counter attendants and food preparers
  • Kitchen and food service helpers
  • Staff in various areas of responsibility

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Standing for extended periods
  • Walking
  • Attention to detail

Personal suitability

  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Team player
  • Initiative
  • Dependability
  • Values and ethics
  • Reliability
  • Organized
  • Ability to multitask
  • Positive attitude

Benefits

Health benefits

  • Dental plan
  • Health care plan
  • Vision care benefits
Vacancy posted 14 hours ago
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