Manager, CMHC Annual Review

Join a Challenger At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions. What's kept us moving? The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward. If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity. We can’t wait to get to know you! We can’t wait to get to know you!

The Manager, CMHC Annual Review will be a key member of the Commercial Credit team. Reporting to the Senior Manager, CMHC Portfolio Management, the incumbent will lead a team of credit professionals in the management of the CMHC Annual Reviews.

The work!

• Establish and oversee procedures to ensure CMHC annual reviews are thoroughly assessed and within the bank’s risk appetite, Commercial Credit Policy and the General Investment and Lending Policy.

• Reviewing and approving CMHC Annual Reviews within delegated limits and adjudicating the risk rating assessment for each file.

• Provide guidance and assistance to external partners in formulating and implementing processes and procedures to gather required Annual Review documents and information.

• Develop, implement, and maintain productive working relationship with external partners through prompt, professional and effective communication.

• Deliver excellent in customer service by effectively managing commitments to a variety of partners, senior management, and other internal departments.

• Managing the completion of all CMHC Annual Reviews on a yearly basis. This will include assignment of specific files to each staff member and follow-up on completion to ensure that all annual reviews are processed on a timely basis.

• Ensure appropriate strategies are in place to deal with problem loans in order to minimize the risk of loss for the Bank.

• Oversee ongoing, timely completion of reporting to support senior management and regulatory requirements.

• Assisting with the recruitment and hiring of new staff

• Training of new staff members on the RAISE system and the Annual Review process.

• Motivate and support the professional growth of the team, including creation and execution of development plans, where appropriate.

Let's talk about you!

• Minimum 7 years of experience in underwriting commercial real estate transactions including CMHC-insured multi-unit commercial mortgages

• Post-secondary education (diploma/degree), preferably in business or finance

• Bilingualism is an asset

• Strong leadership and coaching skills with the ability to set strong examples for colleagues

• Working knowledge of AML/ATF regulations and Corporate/Legal documentation (both direct and partner originated transactions) for commercial real estate in multiple jurisdictions across Canada

• Sound technical knowledge of commercial lending, financial statement analysis and factors affecting the Canadian commercial lending environment.

• Detail-oriented individual who possesses a high level of integrity

• Demonstrated service excellence with their field.

• Proven ability to thrive in a constantly changing environment and to perform well in a high volume, high intensity environment

• Proven ability to inspire a team to work toward a set of goals and objectives

• Sound technical knowledge of commercial real estate underwriting, financial statement analysis and factors affecting the commercial mortgage market

• Effective analytical and problem-solving skills

• Strong organizational and time management skills

• Ability to handle multiple competing priorities and make decisions under pressure

• Proficient in MS Office

Job Complexities / Thinking Challenges

The position requires the incumbent to be a self-starter with the ability to prioritize workflow and allocate resources effectively. In addition, the incumbent will need to effectively analyze and make decisions on sometimes complex deal structure issues with incomplete information. The incumbent shall possess strong cognitive skills and professional judgement to property assess risk and rely on past experiences to assist in mitigating same. The individual should also have the ability to coach/motivate employees to consistently develop and achieve aggressive departmental targets.

The incumbent is required to follow corporate policies, procedures, and regulatory requirements in order to properly review files and rationalize the recommendations or decisions made. In addition to exercising professional judgement, strong problem-solving skills with respect to AML/ATF risk and related documentation are required as the incumbent will be responsible for preparing and recommending risk mitigation actions to the Business Unit Compliance Officer and/or the Compliance Department.

Accountability

The incumbent will operate under direct management from the Senior Manager, CMHC Portfolio Management, however, will also work closely with other groups within the Commercial Department, Compliance, Finance, Legal and Mortgage Services.

The incumbent is also responsible for managing a group of credit professionals including Analysts and Senior Analyst and will be required to allocate resources effectively in order to achieve the requirements noted above. In addition, the incumbent will be required to successfully manage and motivate a team comprised of individuals with diverse backgrounds and experiences to work together to achieve departmental goals. The incumbent will also be looked upon to identify and nurture high performance individuals with an eye towards implementing development plans to help individuals grow.

All members of the Equitable Bank team are responsible for managing risk and compliance within their departments. As such, employees should maintain and demonstrate the highest standards of integrity and ethical conduct in accordance with the Bank’s code, policies, guidelines and directions.

Key Internal and External Contacts

The incumbent will communicate daily with management, staff within the department and Company, as well as external contacts (origination partners, etc.).

Physical Demands / Working Conditions

Normal office environment with no physical demands; however, there is substantial pressure, at times, placed on the incumbent due to the time sensitivity of each transaction and the level of volume faced daily. Hybrid work is expected with 1-5 days in person depending on the level and seniority of the role.

What we offer [For full-time permanent roles]

• Competitive discretionary bonus
• Market leading RRSP match program
• Medical, dental, vision, life, and disability benefits
• Employee Share Purchase Plan
• Maternity/Parental top-up while you care for your little one
• Generous vacation policy and personal days
• Virtual events to connect with your fellow colleagues
• Professional development and comprehensive Career Development program
• A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

Equity, Diversity & Inclusion

EQ is committed to building an inclusive, accessible environment where every employee feels valued, respected, and supported. We believe our organization is stronger — and our people thrive — when we honour and celebrate diverse experiences, identities, and perspectives. We’re equally committed to supporting your growth, both professionally and personally.

We provide a barrier‑free recruitment process and work environment. If you require accommodations at any stage, we will work with you to ensure you can bring your best self to the process and beyond.

As part of our recruitment process, EQ uses AI to help screen, assess, and/or select applicants for this position. All AI-enabled outputs are reviewed and validated by our talent team. All candidates considered for hire must successfully complete a criminal background check and credit check. While we appreciate every application, an EQ recruiter will contact only those whose skills and experience most closely match the requirements of the role. EQB Inc. (TSX: EQB) is the parent company of Equitable Bank, the country's seventh-largest Schedule I bank by assets, which operates EQ Bank, Canada's Challenger Bank™. EQB Inc. serves nearly 4 million Canadians and manages approximately $150 billion in combined assets under management and administration.

To learn more, visit eqb.investorroom.com and eqbank.ca.