UX/UI Designer

Position: UX/UI Designer

Location: Toronto, ON

Job ID#: RQ11541

Duration: 12 Months

Role Overview

We are seeking an experienced UX/UI Designer to create effective, user-friendly, and visually appealing digital experiences. The role focuses on user-centred design, research, prototyping, testing, and continuous iteration across web and mobile applications.

The successful candidate will work closely with business stakeholders, developers, QA specialists, and other cross-functional team members to translate user needs into intuitive interfaces and digital experiences. The position requires strong hands-on UX/UI capabilities, experience leading UX activities and workshops, and the ability to manage end-to-end user research.

This is an onsite position requiring 5 days onsite.

Key Responsibilities

• Create effective, user-friendly, and visually appealing interfaces.
  
  
  


• Design overall product functionality to deliver a strong user experience and continuously iterate designs based on user testing.
  
  
  


• Design user interfaces for digital displays, publications, media, and other creative materials as required.
  
  
  


• Apply a user-centred design approach and rapidly test and iterate designs.
  
  
  


• Conceive and conduct user research, interviews, and surveys.
  
  
  


• Translate research findings into sitemaps, user flows, customer journey maps, wireframes, mockups, and prototypes.
  
  
  

General Skills | 55%

• Relevant experience creating GUI designs based on user interaction and performance.
  
  
  


• Experience as a UX Designer, Interactive Designer, UI Designer, or similar role designing web and mobile applications.
  
  
  


• Ability to define and lead UX projects, design workshops, and alignment sessions with stakeholders and business users.
  
  
  


• Experience managing end-to-end user research, from recruiting through synthesis.
  
  
  


• Proficiency with design and prototyping tools.
  
  
  


• Thorough understanding of the limitations and appropriate use of web development technologies.
  
  
  


• Experience designing online programs with an emphasis on the emotional aspects of human experience.
  
  
  


• Experience conceiving and conducting user research, interviews, and surveys and translating findings into sitemaps, user flows, user journey maps, wireframes, mockups, and prototypes that lead to intuitive user experiences.
  
  
  


• Experience designing overall product functionality and iterating based on user testing.
  
  
  


• Experience designing and delivering wireframes, user stories, user flows, user journeys, mockups, and prototypes optimized for a wide range of devices and interfaces.
  
  
  


• Experience researching, conceiving, sketching, prototyping, and user-testing experiences for digital products across a wide range of devices and interfaces.
  
  
  


• Experience identifying design problems and devising elegant solutions.
  
  
  


• Experience making strategic design and user-experience decisions related to core and new functions and features.
  
  
  


• Experience gathering user feedback to configure existing interfaces.
  
  
  


• Team-oriented approach with a track record of meeting deadlines, managing competing priorities, and managing stakeholder relationships.
  
  
  


• Experience with Figma, Canva, and similar tools.
  
  
  

Communication Skills | 30%

• Demonstrated ability to prepare clear, concise, and comprehensive documentation, including reports, reviews, and assessments.
  
  
  


• Skilled at communicating design concepts and development processes clearly to diverse stakeholders.
  
  
  


• Demonstrated effectiveness working with cross-functional teams, including developers, QA specialists, and business stakeholders, to achieve shared project goals.
  
  
  


• Demonstrated experience working collaboratively with team members at different organizational levels.
  
  
  

Desirable Skills | 10%

• Knowledge of accessibility testing.
  
  
  


• Ability to work with the Ontario Design System.
  
  
  


• Knowledge of digital service standards.
  
  
  


• Experience addressing complex design challenges, particularly involving legacy systems and nuanced stakeholder/approval relationships.
  
  
  


• Ability to design with accessibility in mind and meet WCAG 2.1 AA requirements.
  
  
  

Prior Public Service Experience | 5%

• public-sector experience is considered an asset. 
  
  
  

Must-Have Qualifications

• Relevant experience creating GUI designs based on user interaction and performance.
  
  
  


• Experience as a UX Designer, Interactive Designer, UI Designer, or similar role designing web and mobile applications.
  
  
  


• Ability to define and lead UX projects, design workshops, and alignment sessions with stakeholders and business users.
  
  
  


• Experience with Figma, Canva, and similar tools.
  
  
  


• Demonstrated effectiveness working closely with cross-functional teams, including developers, QA specialists, and business stakeholders, to achieve common project goals.
  
  
  

Nice-to-Have Qualifications

• Prior OPS/public-sector experience.
  
  
  


• Experience with Ontario service design.
  
  
  


• UI/UX experience involving wireframing, surveys, questionnaires, consultation, and research.
  
  
  

About Symbiotic Digital.

Symbiotic Digital provides the IT Experts you need that solve problems and get things done. See what the top 2% in their field can do for you. (Symbiotic Digital is a division of Symbiotic Group Inc.) We serve customers in two ways, we provide:

1. Digital Experts: IT Consulting expertise. Bright Minds That Produce Proven Results
   
   
   


2. Recruitment: Find The Right People You Need
   
   
   

Serving IT & Business leaders, Symbiotic Digital provides a business system that enable us to provide the Expert Technical staff needed to solve challenging business and IT problems. IT leaders in the most reputable organizations in Canada have relied on Symbiotic Digital to help them staff difficult assignments with proven Experts uniquely evaluated by our proven QMS- Quality Management System Staff Development Model. We are a 100% Indigenous owned company.

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