Project Manager, Maintenance

SKYSERVICE BUSINESS AVIATION

Skyservice is the North American market leader in business aviation. Built on the key principles of safety and service excellence, we offer full-service support and expertise in aircraft management, charter, maintenance, and sales from our fixed-based operator services across Canada and the United States. People and values are inseparable assets that fuel our commitment to Quality, Safety, Respect, Commitment, and Efficiency. These key values guide us every day and contribute to our reputation as industry leaders in aviation services. Skyservice is a team that is committed to supporting and developing our people. If you wish to advance your career and be part of team committed to reaching further and aiming higher in Business Aviation, the Skyservice family of companies is the team for you.

Get to know us:

Here at Skyservice, we are continuing to grow and provide high-level service to our clients, expanding our footprint and name throughout the Americas. You will bring strong attention to detail and a fast-paced way of working with dynamic schedules to a team that works together to exceed the expectations of our clients. We focus on excellence and are committed to support and develop our teams!

SUMMARY OF RESPONSIBILITIES

• Manage maintenance projects per budget, plan and schedule; project management duties may involve one or multiple aircraft;
• Liaise with Finance to ensure compliance with deposit schedule related to projects;
• Primary point of contact for customer during the maintenance project; ensure customer approvals are received as appropriate; provide schedule & status updates, ensure delivery of deposit invoices, and general invoice review with customer;
• Lead team meetings and work with all relevant departments to provide timely reports on status of project(s);
• Review, validate and ensure delivery of final invoice to customer;
• Perform post project team meetings and analyze production and financial margins.
• Follow-up with customer post project and address any issues after departure to their satisfaction; liaise with internal departments as required.
• Maintain a high level of customer service throughout the duration of the maintenance projects

QUALIFICATIONS AND SKILLS REQUIRED

• Post-secondary diploma in Aircraft Maintenance or related field;
• Minimum 5 to 8 years of experience in aviation required;
• Strong project management skills required with proven ability to coordinate and manage multiple projects simultaneously and prioritize accordingly;
• AME license is considered an asset;
• Excellent interpersonal skills with the ability to build effective working relationships with employees, customers, management, and other departments;
• Exceptional customer service aptitude with strong attention to detail;
• Excellent communication skills, both oral and written;
• Basic budgeting fundamentals an asset;
• Advanced computer skills in MS Office, specifically Excel, and ability to quickly adapt to new programs and operation-specific software.

Our perks and benefits include but are not limited to:

• Hybrid working arrangements
• Competitive group health benefits coverage for you and your eligible dependants, including health, vision and dental plans
• Employee assistant program
• Group retirement savings plan with company matching contribution
• Paid time off including sick days and personal days
• Employee Referral Program
• Service Awards

Skyservice is an equal opportunity employer and welcomes applications from all interested parties. If for any reason you cannot apply through our job board, please contact a member of our Human Resources team for special accommodation.