Shift Manager

Join Our Team: Shift Manager!

About Us
JFE Shoji Power Canada (JSC) is an electrical steel products manufacturer located in Burlington, Ontario. As the largest producer of transformer cores in North America, JSC specializes in wound, amorphous, and step-lap cores for power generation and distribution equipment. Its electrical steel products and magnetic materials are also used in electric vehicle motors and charging station infrastructure, data centres, audio equipment, and other industrial applications.

Since 1972, JSC (formerly Cogent) has grown from a small niche manufacturer to an integral part of the North American electrical steel supply chain with multiple facilities and over 500 employees. JSC is dedicated to meeting the growing demand for electrical energy by providing strategic, innovative, and sustainable solutions to its clients.

What Sets Us Apart?
At JFE Shoji Power Canada, we are more than just a company—we are a community that embraces safety. We have a proactive safety attitude where every team member is empowered to care for each other and take responsibility for keeping everyone safe. By embodying the ICare principles, we ensure that safety is not just a priority but a core value of our culture. Each employee plays an essential role in shaping a workplace where safety is embedded in every action we take, and where incidents are prevented before they happen.

How you’ll make an impact
The Shift Manager is responsible for facilitating and managing the day-to-day operations on assigned shifts. Coaching, guiding and educating the team to achieve shift targets and Company goals. Empowering the team to function autonomously while meeting production expectation and developing their skills to become high performance teams. The Shift Manager is responsible for the safety, quality, production targets and continuous improvement of all team members.

Please note this role is a continental rotating shift (12 hour shifts rotating between days and nights).

Salary Range: $75K CAD - $95K CAD 

Key Responsibilities
Safety

• Understands JSC Health & Safety Policy, the Occupational Health & Safety Act, AODA, WHMIS, and Safe Work Standards. Ensures that these policies are being upheld
• Ensures that Health and Safety rules and regulations are adhered to in the plant and that matters relating to H&S are dealt with properly within JSC’s Health & Safety Policy & the Occupational Health & Safety Act
• Document all safety activities
• Ensures that JI Audits are properly completed and oversees the training requirements of all team members on the shift
• Supervise plant safety and housekeeping practices and maintain a constant alert for hazardous conditions
• Collaborate with the RTW Specialist and HR to support employees who have experienced occupational or non-occupational injuries, ensuring appropriate accommodations and modifications to their job duties are being offered and abided by
• Oversee and ensure employees returning to work from a leave of absence are retrained on SWS’s for their equipment and job duties
• Respond to employee injuries by administering or seeking appropriate first aid assistance, issuing medical authorization forms, update safety incident/accident reporting, investigate accident causes and recommend means to prevent accident re-occurrence.
• Complete safety audits and safety walks through production areas at the start of each shift.

Quality/Continuous Improvement Knowledge Requirements

• Leads Plant & Process Audits to ensure that all team members meet JSC’s internal standards and continuously improve scores each week. This includes cleanliness, safety, equipment condition, and updates of the LOS Boards, etc.
• Plays an active role in the company’s continuous improvement plan to achieve plans for future growth within JSC
• Reviews product defects, and coordinates corrections by way of Nonconformance reports
• Participates in the investigation of technical problems and the establishment of procedures and corrective actions to avoid recurrences
• Participates in, plan, support and lead Continuous Improvement activities
• Supports the analysis of production flow, equipment utilization, waste reduction (5 S), Kaizens and efficiencies through the application of fundamental Lean manufacturing techniques
• Identifies and executes opportunities for improvement in production workflow
• Ensures compliance and support of plant initiatives with all company, ISO, Government policies and regulations
• Supports, coaches and promotes continuous improvement culture leading / participating in Kaizen events, 8D analysis, FMEA and other tools.
• Takes the lead to resolve material quality or material shortage issues.

People

• Understand and live the JSC Values – People, Innovation, Integrity and Collaboration
• Engage with our team members by conducting Shift Updates, Safety Meetings, Production Meetings and promoting continuous communication among the teams and shifts.
• Provides mentorship and coaching to all members of the team. Works directly with team leaders to provide necessary support and leadership to achieve key objectives
• Conduct and document pre-shift huddles and provides feedback for Team Members & Team Leaders
• Works closely with other Shift Managers to ensure production shift handovers are effective communication tools
• Responsible for ensuring that the JSC time and attendance system is properly updated, including timecard verification, documenting notes and approving timecards in a timely manner
• Mentors team to achieve optimal results and encourages teamwork and professional interpersonal relationships
• Conducts performance appraisals and proactively provides feedback to team members
• Track and record employee attendance daily
• Meet, communicate and document with all absent employees to gain a better understanding of the absence.
• Maintains clear up-to-date communication with Support & Production Team members for production goals, client priorities, quality issues, and/or challenges during shift
• Participates in the team's progressive discipline process, ensuring expectations are met and issues are addressed effectively and in a timely manner;
• Works with HR to address employee relations as they arise such as investigations and/or complaints
• Resolves conflicts at interpersonal level

Production

• Manages and supports all production teams to achieve our key results – this includes managing teams to ensure internal goals are achieved – OEE, EOL, Flow Rate, OTIF, etc.
• Plans and executes daily production tasks using different operational tools, which include aligning manpower, allocating team members for cross-training and providing support to the teams
• Monitors, measures, and reports on production related process performance
• Coordinates with the Maintenance team on implementing new equipment / technology into production
• Ensures timely repair and maintenance of existing equipment is completed by maintenance team
• Improves OEE by continuous monitoring of all machines and reduce downtime engaging with the team and support staff to clear process bottlenecks and other hurdles to success
• Immediately requests maintenance and/or engineering support to correct/fix downtime situations and communicate downtime to Operations Manager for support.
• Maximizes employee productivity by prioritizing tasks at the start of each shift, optimizing shift changeovers, reallocating labour as needed, and ensuring team members are focused on current priorities.
• Responsible for shift coordination for changeovers, report production issues to Operations Manager during the start and throughout the shift.
• Carry out schedule and communicate daily targets to Team and continuously monitor runtime and EOL data.

Qualifications:

• Passionate about people development, providing coaching and mentorship to foster growth and success.
• Over 8 years of hands-on experience in fast-paced, Lean manufacturing environments, with strong knowledge of lean concepts and “design for manufacturing” principles.
• Minimum 3–5 years in heavy manufacturing or steel processing, including at least 2 years in supervisory or team lead roles within large-scale operations.
• Strong understanding of production metrics, industrial safety regulations (OHSA), AODA, WHMIS, and quality systems (ISO9001, IATF).
• Demonstrated ability to troubleshoot operational issues and make real-time decisions under pressure.
• Excellent leadership, communication, and interpersonal skills; able to engage effectively with all levels of the organization.
• Highly organized with strong planning, time management, analytical, and problem-solving skills.
• Self-motivated, enthusiastic, and cooperative, with a proven commitment to achieving organizational and personal goals.
• Proficient in ERP systems, Microsoft Office Suite (Word, Excel), and production management software.
• Certified JHSC safety training (asset).
• Education: High school diploma or GED required; Associate’s or Bachelor’s degree in Industrial Technology, Engineering, or related field preferred.

Working Conditions 
The Shift Manager is required to always wear personal protective equipment. A Shift Manager must work rotating shifts. 90% of the Shift Manager’s time should be spent on the plant floor – this is exposed to the manufacturing process and loud noises from the machinery.

As a fulltime permanent employee, you would receive:

• Shift Premium
• Competitive health and dental benefits
• Production Bonus plan
• Retirement savings program with company matched pension plan

Please note: JFE Shoji Power does not accept agency resumes and is not responsible for any fees related to unsolicited resumes.