Continuing Education (CE) Clerk (23:176)

Term of App't: Monday - Friday, 35 hours per week

Start date: Immediately

Reporting to: Operations Manager

Classification 10, $50,890.25 – $52,464.18 annually, as per the BCGEU Support Collective Agreement. Vacation, 119 hours annually, is pro-rated and front loaded. We offer competitive extended health and dental benefits, as well as time off for family illness, personal illness, and other special leaves. Closure during the Christmas Break (Dec 25 – Jan 1st) of each year is paid time off. Enrolment in the Municipal Pension Plan is mandatory for all regular, full-time staff, with contributions matched by the employer.

As a member of our Workforce Training & Continuing Education (WTCE) team, the Clerk is responsible for providing information to the public and students, providing enrolment and registration services, cashiering, and providing administrative support to the Dean of Continuing Education and Operations Manager.

The successful candidate will advise various stakeholders (in person, by telephone, and/or on social media) on courses that are delivered by the Workforce Training & Continuing Education Department, making appropriate referrals to both internal and external contacts when required. They would be expected to handle routine public relations functions by exchanging general information on policies and procedures, maintaining course interest lists and following up with students by phone and email in order to secure registrations.

As the WTCE Clerk can expect that you will be working within our "Colleague" system for inputting of data and student registrations. Never heard of "Colleague" – don't panic, we have a wonderful team that will train you on this system, becoming one of our many knowledgeable members of our front staff.

If you have past experience providing exceptional customer services to your clientele, and enjoy a fast paced, never boring, always learning type of environment - this position may be the perfect fit for you.

**Evening and weekend work may be required on a scheduled basis.

The minimum requirements of this position include two years of related experience and one year of post-secondary education, with a certificate in office administration or business administration preferred, with an equivalent combination of experience and education being accepted. Experience and proficiency with a current version of MS Office is required (Outlook, Word, Excel). Previous experience completing validation of cash and balance of accounts is required. Familiarity with student records registration system would be an asset. A current, valid driver's license is required in this role.

We thank all applicants for their interest in employment with NLC, however; only those contacted for an interview will be acknowledged.

To support employment equity and diversity in the workplace, we encourage all qualified applicants, including Indigenous Peoples, persons with disabilities, visible minorities, women, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who may contribute to diversity at Northern Lights College.

In the spirit of reconciliation, we are committed to increasing Indigenous Peoples' representation throughout the institution and encourage applicants to self-identify as Indigenous--First Nation, Metis, or Inuit within cover letters and/or resume.