Expansion Account Executive - Emerging Business

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an Expansion Account Executive – Emerging Business based in Canada. We are seeking a results-driven Expansion Account Executive to accelerate revenue growth by developing and expanding relationships with existing customers in the emerging business segment. In this high-impact sales role, you will manage a large portfolio of accounts, focusing on customer retention, product adoption, and identifying new expansion opportunities. You will engage with hundreds of customers, understand their operational needs, and demonstrate how innovative SaaS solutions can deliver measurable business value. Working in a fast-paced, high-growth technology environment, you will take ownership of the entire post-sale customer relationship while managing a high volume of sales opportunities. You will leverage modern sales tools, data-driven insights, and consultative selling techniques to achieve ambitious revenue targets. This is an exciting opportunity for a proactive sales professional who thrives on building relationships, delivering exceptional customer experiences, and driving sustainable business growth. Accountabilities: - Account Management: Take full ownership of an assigned portfolio of emerging business customers following the post-sale handoff, developing strong relationships and ensuring consistent, high-quality customer engagement. - Revenue Expansion: Identify, develop, and close upselling and cross-selling opportunities within existing accounts, maximizing customer value and contributing to recurring revenue growth. - Customer Engagement: Proactively contact and manage a high volume of customer accounts each quarter, understanding business needs, identifying opportunities, and maintaining strong long-term relationships. - Prospecting: Adopt a proactive approach to identifying customer challenges and uncovering opportunities to introduce additional solutions, products, and services.

- Product Demonstrations: Deliver compelling and tailored product presentations and demonstrations, highlighting relevant features, business benefits, and potential return on investment. - Value Communication: Use customer data, performance metrics, and business insights to demonstrate the impact of solutions and support informed purchasing decisions. - Sales Pipeline Management: Maintain an accurate and well-organized sales pipeline, tracking opportunities, customer interactions, follow-ups, proposals, and deal progression. - Sales Forecasting: Prepare reliable monthly and quarterly revenue forecasts, maintaining an accuracy target of approximately +/-15%. - Customer Documentation: Ensure all customer communications, account activities, sales opportunities, and deal-related information are accurately and consistently documented. - Sales Technology: Develop strong proficiency in CRM and sales engagement platforms, including Salesforce, Outreach, ZoomInfo, and other relevant tools. - Customer Satisfaction: Deliver an exceptional customer experience by responding to requests, coordinating product demonstrations, following up consistently, and ensuring customer needs are addressed. - Continuous Improvement: Embrace a growth-oriented, entrepreneurial mindset, actively seeking coaching, refining sales techniques, and adapting to evolving business priorities. Requirements: - Minimum of 2 years of experience in a quota-carrying SaaS sales closing role, such as New Business Account Executive, Expansion Account Executive, or Account Manager. - Proven track record of successfully managing a high volume of customer accounts and sales opportunities while driving product adoption and revenue growth. - Strong experience in account expansion, upselling, cross-selling, and relationship management within a B2B technology or SaaS environment.