Trade Support Executive - Toronto Town Office

Job Purpose

At Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always

Job Purpose

At Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always Fly Better. As one of the most recognised and admired brands globally, we’re driven by innovation, ambition, and excellence. Join a dynamic, fast-paced team where your ideas and relationship-building skills will directly shape employee experience across our global workforce.

Job Purpose:

• Support the planning and execution of the annual marketing plan in line with commercial priorities and approved budgets.
• Develop and deliver integrated marketing and partner engagement initiatives, including targeted campaigns, route launches, trade activations, sponsorships, exhibitions and industry events, to support commercial objectives and enhance brand visibility
• Manage trade communications through Emirates digital marketing platforms, including newsletters, promotional campaigns, database management and campaign performance reporting.
• Manage and continuously enhance the Emirates Partner Portal as the primary digital hub for trade partners, ensuring timely, relevant and engaging commercial content.
• Develop and deliver innovative virtual training and engagement programmes, including webinars and digital learning solutions, to support and grow the travel trade community.
• Source, analyse and share market insights, customer trends, competitive intelligence and industry developments to improve campaign effectiveness and support commercial growth.
• Monitor campaign performance and prepare reports, post-campaign evaluations and return-on-investment analyses, providing actionable recommendations to stakeholders.
• Maintain the integrity of commercial information within Salesforce, ensuring sales activities, campaigns and partner engagement programmes are accurately tracked and reported.
• Manage the development and distribution of marketing collateral, promotional materials and sales support tools, ensuring consistency with Emirates brand standards.
• Support the delivery of public relations activities and trade engagement initiatives that strengthen Emirates brand presence and industry relationships.
• Collaborate with Sales, Corporate Communications and other Head Office departments to ensure alignment and effective execution of commercial initiatives.

Qualifications & Experience:

Degree with a minimum of 3 years relevant industry experience in a Marketing role.

Knowledge & Skills:

• Demonstrate initiative and creativity alongside problem solving and collaboration
• Exceptional attention to detail, strong written and communication skills, writing, proof reading and editing.
• Ability to work autonomously and within a team environment
• Sound organization skills with the ability to arrange conflicting tasks in order to meet deadlines
• Excellent PC skills including MS Word and MS excel.

Join us and enjoy an attractive salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stay worldwide.

Salary & benefits