Senior Manager, Data, Analytics and AI/ML Products, Deloitte Global Optimization

Job Type: Permanent
Work Model: Hybrid
Reference code: 129385
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Calgary, AB; Edmonton, AB; Halifax, NS; Saint John, NB

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.

What will your typical day look like?

Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.

The Data and AI/ML Products Senior Manager role will drive immediate and global impact to help lead the development and deployment of innovative and value-generating data, analytics, and AI/ML products in the new Data Strategy & Governance Office (DSGO) at Deloitte Global.

In this role, you will lead the design and deployment of new data, analytics and AI/ML products and align technology and operational teams to effectively deliver across the Deloitte network globally. In collaboration with leaders across the organization, you will align strategic objectives of the firm to mature internal data, analytics and AI/ML capabilities.

As the leader of the portfolio, you will create product and service offering roadmaps through the identification of new opportunities across member firms for geo-specific requirements, and grow the portfolio as our external environment changes and new emerging technologies become available.

The ideal candidate will have a strong background in data science and/or business-led product leadership of data, analytics, and AI/ML products. The candidate will shape our evolving product strategy and effectively navigate a "ground up" build of a new portfolio in the organization and scale the portfolio. The candidate will facilitate product development through an iterative approach, managing several products concurrently with technical and delivery teams to achieve well-defined business outcomes.

The candidate will provide evidence-based support for product recommendations and strategies, provide thought leadership across the organization, and successfully influence executive and operational stakeholders. In this role, the candidate will:

• Lead the development of new data, analytics and AI/ML products, defining and overseeing a robust execution approach in collaboration with stakeholders across the organization
• Lead the identification of data, analytics and AI/ML opportunities across member firms to align product offerings with geo-specific requirements, aligning with strategic objectives to mature internal data capabilities
• Manage overall development roadmap of new product development and product enhancements as business needs evolve and new emerging technologies become available
• Monitor market trends and the external landscape through analysis of data and technology vendor offerings, competitive intelligence, and innovation news to identify product opportunities
• Manage the successful deployment and adoption of products and services by pro-actively identifying and resolving issues, designing support processes to manage the post-implementation phase, and utilizing a change management methodology to sustain adoption
• Identify and execute recovery models (e.g., chargeback, cost transfer) with consumers of products and services, and monitor forecasts, budget/expense management in partnership with Finance
• Monitor and report progress with metrics designed to measure key outcomes of product and service offerings with accountability for addressing gaps and remediations necessary for improvement

About the team

The DSGO is responsible for building an integrated strategy and operating model to effectively and consistently manage global data throughout its lifecycle to more effectively serve our clients, meet business objectives and foster innovation. The team is leading various initiatives to develop a data strategy and establish data practices and products that serve the needs of the Deloitte network globally, enabled by technology. The team reports to the Chief Transformation Officer.

Enough about us, let's talk about you

Do you possess the following?:

• 7+ years of experience in managing data, analytics and AI/ML products and services in global or matrixed organizations with responsibility for identification, design, development, deployment, and adoption
• Expertise and hands-on experience designing, optimizing, and scaling data and AI/ML products and services while navigating ambiguity and emerging opportunities
• Experience with data strategy, analytics, AI/ML models, data science, and product disciplines including product design, backlog management, roadmap development, user experience and quality assurance
• Experience managing transformation programs using change methodologies to execute efforts with broad and diverse stakeholder groups at the executive and operational levels
• Experience developing and managing performance metrics including operational, financial, and product-specific metrics
• Experience managing data and AI/ML products on platforms (such as Snowflake, Databricks), building analytics using data modelling and AI/ML development tools (such as Vertex AI, Agentbricks), and deploying products using visualization tools (such as Tableau, Power BI)

Total Rewards

The salary range for this position is $104,000 - $215,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.
Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be
Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.
We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative .
We encourage you to connect with us at View email address on onjobcentre.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or View email address on onjobcentre.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).
By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.

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