Overgoods Agent-1

Works as a member of a team and is trained in all Overgoods warehouse functions, including receiving, sorting, package information acquisition, pulling matches packages, managing inventories, shipping, and callback cage scanning. Required to make decisions on proper classification of incoming inventory to ensure highly-accurate match rates in order to return these items to our customers and protect the customer experience.

Maintains and accounts for all packages/containers placed in inventory and held for the respective time. Creates containers, accurately scans packages and containers to proper locations, clears inventory belts and maintains warehouse cleanliness and organization. Initiates package information acquisition and research of incoming inventory with a thorough 7-point check and images both package description and contents. As these are customer shipments that have already gone missing, failure to accurately research and document these incoming shipments will prevent other departments from successfully matching this shipments with open requests from customers, and thus have a detrimental impact on the customer experience.

Educational Requirements

Post Secondary:

• Canadian High School Diploma or GED Equivalent

Minimum number of years required for entry to this job

• 1 year operations, customer service or data entry experience

Other specific mandatory experience requirements

• In the province of Quebec, must be bilingual (English and French).

Other specific mandatory experience requirements

• Must possess a valid driver’s license and have a good driving record
• Must be able to successfully complete Forklift, and other lift equipment certification as required
• Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment
• Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification)

Technical Skill Requirements

Solid knowledge of the following:

• Background in various fields facilitating the identification of a variety of commodities, documents and equipment preferred
Knowledge of FedEx labelling systems preferred

Educational Requirements

Post Secondary:

• Canadian High School Diploma or GED Equivalent

Minimum number of years required for entry to this job

• 1 year operations, customer service or data entry experience

Other specific mandatory experience requirements

• In the province of Quebec, must be bilingual (English and French).

Other specific mandatory experience requirements

• Must possess a valid driver’s license and have a good driving record
• Must be able to successfully complete Forklift, and other lift equipment certification as required
• Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment
• Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification)

Technical Skill Requirements

Solid knowledge of the following:

• Background in various fields facilitating the identification of a variety of commodities, documents and equipment preferred
Knowledge of FedEx labelling systems preferred

Preferred Qualifications: Note - job location - 6970 Edwards Blvd, Mississauga, ON L5T 2W2.

Pay Transparency: Posted date 9th July and Unposted date 16th July at 3pm

Pay

Additional Details: Hiring for 2 Full time :Shift details are Mon-Fri, 0800-1630 (including a 30m unpaid break).

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.