customer service reprenstative.

Are you a person of action who thrives in a fast-paced environment? An undisputed leader in the building materials distribution industry is opening its doors to you! Seize the opportunity to build a solid, long-term career with a team in Laval where customer service is more than just a priority—it’s our culture.

As the primary point of contact for our specialized clientele (contractors and roofers), you will hold a versatile and pivotal position. Your daily routine will combine the adrenaline of direct sales with the precision of administrative management and logistical coordination.

We are seeking proactive, positive personalities who can remain calm and efficient even during high-volume periods. If you enjoy practical problem-solving and genuine human connection, you are exactly who we are looking for!

Location: Laval
Status: Permanent, Full-time
Opportunity: A stimulating environment offering long-term stability.

Advantages
Benefits
Competitive salary between $19 and $21/hour depending on experience.

Monthly allowance of $176 for your travel expenses.

Full range of insurance and RRSP plan with employer contribution.

Stable 40-hour/week schedule (no rotation) with the possibility of paid overtime.

Annual closure during the holiday season.

Real opportunities for advancement to outside sales or management roles.

Responsibilities
Your responsibilities
Greet customers in the branch and respond to phone calls and emails in a professional manner.

Enter orders into the internal system and ensure they are followed up on rigorously.

Work closely with the dispatch department to coordinate deliveries.

Advise customers on technical products (comprehensive training provided).

Actively participate in the growth of customer accounts through the internal program.

Qualifications
Required qualifications
Significant experience in customer service (face-to-face interaction required).

Ability to manage multiple priorities simultaneously (multitasking) at a fast pace.

Proficiency in Outlook and Word.

Excellent command of spoken and written French (English is a significant asset) - the parent company is located outside Quebec.

Interest in the construction or hardware industry.

Summary
Interested in this challenge?

Please submit your application now to Tsolere at View email address on randstad.com, making sure to include "Customer Service Representative - Laval" in the subject line.

Looking forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to View email address on randstad.com to ensure their ability to fully participate in the interview process. show more