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Digital Menu Governance Manager

Tim Hortons

Shape Tim Hortons digital menus in Toronto through menu governance, channel accuracy, and guest-focused ordering experiences across App, Kiosk, and Delivery.

Restaurant Brands International seeks a Manager, Digital Menu Governance & Experience for Tim Hortons Canada. This individual contributor establishes standards, maintains menu truth, and coordinates updates across Product, Marketing, Category, Operations, and Technology. The work covers products, categories, modifiers, customizations, and channel differences.

Key Responsibilities:

  • Develop standardized configuration playbooks for digital ordering channels
  • Maintain active, discontinued, and optional product records
  • Audit menu parity across App, Kiosk, and Delivery
  • Recommend relevant modifiers, customizations, and categories
  • Monitor changes, documentation, validation, and discrepancy resolution

Requirements:

  • Experience in digital menu management or digital commerce
  • Experience with apps, kiosks, or delivery platforms
  • Understanding of catalogs, modifiers, POS, and digital systems
  • Strong analytical, organizational, and detail-oriented skills
  • Effective collaboration across cross-functional teams

Bring digital commerce, menu governance, and analytical coordination skills to improve Tim Hortons ordering across Toronto-based channels.

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Vacancy posted 11 hours ago
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