Fraud Investigations and Controls Manager
Rogers Communications, Inc.
Lead complex fraud investigations and control enhancements at Rogers Bank in Toronto, using advanced analytics, SQL, and network-linkage analysis.
As Manager, Fraud Investigations & Controls, you will lead investigators and analysts addressing application fraud, account takeover, identity fraud, and emerging threats. Reporting to the Senior Manager, Fraud Prevention, you will strengthen detection and prevention across Rogers Bank. The position requires industry collaboration, investigative leadership, and stakeholder influence across banking operations.
Key Responsibilities:
- Lead, coach, and develop fraud investigators and analysts
- Oversee complex investigations and organized fraud activity
- Identify control gaps through root cause analysis
- Coordinate law enforcement requests and production orders
- Present findings and recommendations to senior leadership
Requirements:
- Minimum five years of progressive financial services fraud experience
- Leadership experience managing investigative or analytical teams
- Expertise in identity, application, synthetic identity, and account takeover fraud
- Experience with law enforcement and investigative forums
- SQL, data mining, fraud platforms, and linkage analysis experience
Apply investigative leadership, fraud analytics, and control expertise to strengthen Rogers Bank’s fraud resilience and customer protection.
#J-18808-LjbffrVacancy posted 14 hours ago
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