Learning Module Specialist

Job Responsibility:

Marketing Statement

A career at TransLink and our family of companies means working with people with a wide range of skills and perspectives, all teaming up towards a common goal: preserving and enhancing the region's world-envied quality of life. Together, we connect the region and enhance its livability by providing a sustainable transit and transportation network, embraced by our communities and people.

At TransLink we are dedicated to building a workforce that reflects the diversity of the communities in which we live. We're committed to fostering an inclusive, equitable and accessible workplace, recognizing the unique value and skills every individual brings.

Looking for a great place to work where your contributions are valued and you can make a difference in a vibrant city? At TransLink, one of BC's Top Employers, you'll help make Metro Vancouver a better place to live, built on transportation excellence. Put your future in motion!

Responsibilities

PRIMARY PURPOSE

The Learning Module Specialist is responsible for maintaining and enhancing TransLink's SuccessFactors Learning Management System- MyLearn as well as recommending and supporting improvement solutions to the Learning team. Works closely with the Learning team to ensure that Learning technology aligns with the TransLink enterprise's strategic objectives, acts as a liaison with IT and maintains relationships with SAP external vendors.

KEY ACCOUNTABILITIES

Acts as a technical specialist to provide technical expertise, advice, and guidance to ensure the efficient and effective delivery of the SuccessFactors Learning Management System- MyLearn, to meet the TransLink enterprise business needs.

Supports the development and implementation of processes and procedures to ensure adherence to best practices.

Provides technical and functional assistance to end users; provides support, sets up user roles and permissions, troubleshoots issues, and responds to requests.

Provides input and advises leadership in support of the development and implementation of the learning strategy and LMS technology roadmap.

Provides expertise to the administration of the MyLearn platform, including creating tickets and escalating technical issues that require SAP's support, leading the SAP release planning and implementation and the SAP targeted success checks.

Acts as the liaison between SAP and TransLink Enterprise, ensures system configuration and smooth integration with HR systems, and liaises with TransLink Application Services.

Monitors vendor's performance and provides recommendation to leadership regarding partnership continuance.

Supports the design and development of custom reports, conducts system analysis and adoption planning by generating and analyzing reports and providing insights and recommendations for decision-making.

Customizes and configures MyLearn to align with organizational needs and learning objectives, including maintaining the configuration of Learning Activities.

Builds and maintains collaborative relationships with internal clients and end users, members of the IT team and the learning team.

Develops and manages relationships with SAP external vendors, working directly with external vendors on systems administration and customizations.

Qualifications

The competencies for this job would be acquired through an undergraduate degree in computer science, information systems, education, or a related discipline, plus a minimum of 3-5 years of relevant experience in SAP SuccessFactors Learning Management module and SAP certification or experience working with SAP.

EDUCATION AND EXPERIENCE

Sold knowledge of eLearning content development principles and methodologies.

Hands-on experience with BizX Integration is considered an added advantage.

Solid analytical skills, with the ability to generate and analyze reports to derive actionable insights.

Solid time management skills

Solid organizational skills

Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels of the organization.

Other Information

Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.

Work Schedule

37.5 hours per week.

Work Designation

Hybrid

This position offers the flexibility of working both on-site and remotely within B.C.

Rate of Pay

Salary $86,887 - $108,608 per annum (Actual salary offered will be commensurate with education, experience and internal parity).

The Total Compensation Package includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan. Focus on your development through tuition reimbursement, training, and mentorship programs. Enjoy a variety of health and wellness programs, including access to gym facilities. Speak to us to know more about what we offer.

How to Apply

Please click the 'Apply' button at the top right corner of the page or go to to apply for this position and view instructions on the process.

INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.

Posting Date: May 29, 2024 Closing Date: Open until filled

Please note that only those short listed will be contacted.

Having trouble applying? Please view the System Requirements & FAQ's by going to

Equal Employment Opportunity

TransLink is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink's commitment to equity, diversity and inclusion.

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at View email address on ca.edajobs.com.