Veterinary Assistant

Do you love working with people just as much as you love working with pets? Are you someone who enjoys staying busy, building relationships, and helping a team provide exceptional care? If so, we'd love to meet you.

We are currently seeking a Veterinary Assistant to join our hospital team. This position provides hands-on patient support, making it ideal for someone who enjoys variety in their day and takes pride in creating a welcoming experience for both pets and their families to our clinic located in St. Catharines, Ontario.

As a Veterinary Assistant, you'll play an important role in keeping our hospital running smoothly by:

• Welcoming clients and patients with warmth, professionalism, and compassion
• Coordinating appointments and managing client communications by phone and email
• Maintaining accurate medical records and client information
• Assisting veterinarians and RVTs with patient care, treatments, and examinations
• Supporting diagnostic and treatment procedures as directed by the medical team
• Ensuring treatment, exam, and kennel areas remain clean, organized, and well-stocked
• Providing pet owners with guidance on home care instructions and preventive healthcare recommendations
• Helping create a positive experience for every client and patient who walks through our doors

The ideal candidate will bring:

• Previous experience in a veterinary clinic, animal care environment, or customer service role
• A genuine passion for animal health and client care
• Strong communication and relationship-building skills
• Excellent attention to detail and organizational abilities
• The ability to prioritize tasks and adapt in a fast-paced environment
• A collaborative, team-first mindset
• Familiarity with veterinary software, is considered an asset
• Knowledge of veterinary terminology and basic clinical procedures is beneficial but not required

• Competitive compensation 
• Comprehensive benefits package including:
  • Extended health and dental coverage
  • Vision care
  • RRSP matching program
  • Employee pet care discounts
  • Staff discounts on food and products

At our hospital, every team member contributes to making a difference in the lives of pets and the people who love them. We are committed to creating a supportive workplace where teamwork, compassion, and high-quality medicine go hand in hand. If you are looking for a role where you can make an impact every day while working alongside a dedicated veterinary team, we would love to hear from you.