Veterinary Client Outreach Coordinator
MHMI
Veterinary Client Outreach Coordinator (a.k.a. Pet Parent Reconnector)
Helping pets get back the care they need, one great conversation at a time.
Are you someone who loves chatting with people, building real connections, and making a difference in the lives of pets and their pet parents? Do you have a natural ability to listen, problem-solve, and make people feel comfortable and cared for? If so, you might be exactly who we are looking for.
In this role, you will be the friendly voice that helps pet parents get back on track with their pet’s care. Whether they have missed an appointment, delayed treatment, or just lost touch, you will be there to guide them back with empathy, encouragement, and zero judgment.
What You Will Be Doing
As our Client Outreach Coordinator, you will take a proactive (and genuinely caring) approach to reconnecting with pet parents:
- Reaching out to pet parents whose pets are overdue for exams, vaccines, treatments, or testing
- Helping pet parents navigate barriers to care, whether it’s scheduling, cost concerns, or uncertainty about next steps
- Building real relationships and becoming a trusted go-to person for pet parents
- Keeping organized notes and follow-ups so no pet (or pet parent) slips through the cracks
- Supporting the clinic by helping pets get the care they need, when they need it
What You Bring
We are looking for someone who is both compassionate and driven, someone who genuinely cares, but also loves hitting goals.
- Strong communication skills (phone, email, and text, you are comfortable with all of it)
- 2+ years in customer service, sales, or a healthcare/veterinary setting
- A track record of meeting goals or performance targets
- Comfort with varying PIMS such as Impromed, Avimark, Cornerstone, AllyDVM, or similar tools
- A warm, empathetic approach with just the right amount of persistence
- Strong organization skills, you can juggle multiple conversations without missing a beat
What Success Looks Like
- More pets coming back in for the care they need
- Stronger follow-through and continuity of care
- Meaningful relationships with pet parents built on trust
- Consistent outreach and thoughtful follow-up
- A noticeable impact on both pet health and clinic performance
We believe in taking great care of the people who take care of pets.
We will set you up for success from day one. You will start with on-site training, so you feel confident, supported, and connected to the team. Once you are up and running, there is flexibility to move into a remote setup, while still staying closely connected to the clinic and pet parents.
Along with competitive compensation and a supportive, positive team environment, you will have access to full health benefits and wellness plan, an RRSP program, and pet care discounts (because we know your pet is family too).
If you’re looking for a role where your people skills truly matter, we would love to hear from you.
Vacancy posted 28 days ago
Similar jobs that could be interesting for youBased on the Veterinary Client Outreach Coordinator in Hamilton, ON vacancy
- ...initiative, we are looking for proactive Point of Contact (PoC) Coordinators who will build relationships with local communities and... ...recruitment, sales, customer service, community management, event coordination, or business development is preferred but not required. Preferred...SuggestedFull timeLocal areaRemote workFlexible hours
Tsmg
Hamilton, ONmore than 2 months ago - ...Rock Star Veterinary Client Care Specialist wanted! Chances are, if you’re looking at this job posting, you love animals – but do you love their Pet Parents too? We are seeking that special someone to join our top notch team. The ideal candidate must be upbeat, compassionate...SuggestedPart timeWeekend work
- Veterinary Assistant - Martindal Animal Clinic Do you love working with people just as much as you... ...our hospital running smoothly by: Welcoming clients and patients with warmth, professionalism, and compassion Coordinating appointments and managing client...Suggested
$50k - $70k per year
...Description POWERGROUP Resources on behalf of our client All Pro Door & Hardware Ltd is seeking a dedicated and dynamic Project Coordinator to join our team. If you’re a proactive... ...a passion for construction and project coordination, we want to hear from you! We use AI-...SuggestedFull timeFor contractorsLocal areaShift workPowergroup Resources
Hamilton, ONa month ago$50k - $65k per year
...The Project Coordinator works closely with the Project Manager to support the successful execution... ..., operational efficiency, and overall client satisfaction. Key Impact / Purpose Support project delivery through coordination of documentation, schedules, and system...SuggestedFull timeFor contractorsFor subcontractorInternshipWork at officeFlexible hoursModern Niagara
Hamilton, ON27 days ago$25 - $30 per hour
...up to 7 days per week Be on call nights and weekends Able to deploy on short notice -as projects dictate Ability to manage clients that are at a senior manager/executive level Able manage investigators and security personnel deployed in the field. Motivate and...Hourly payFull timeTemporary workMonday to fridayShift workNight shiftAfimac Canada
Hamilton, ONmore than 2 months ago$71k - $88k per year
...Reporting to the VP of Projects, the Project Coordinator will be responsible for but not limited... ...the company intranet. Assists in the coordination and tracking of drawings; compiles... ...issues progress drawings. Reports to the client as needed and required. Provides...Full timeWork at officeFlexible hoursWalters Group
Hamilton, ONmore than 2 months ago$22.44 per hour
...Client Care Worker, Special Care Unit Posting #:4346 Posting Date: August 19,2026 Posting Closing: August 25, 2026 Have you heard of us? Wesley is a long-standing local non-profit and living wage organization. We are passionate about our work advocating for...Hourly payFull timeContract workTemporary workPart timeLocal areaFlexible hoursShift workWeekday workWesley Co
Hamilton, ONa month ago- Accelerate your career with the most awarded Air Cargo Airline in Canada! Cargojet is Canada's leading provider of time-sensitive overnight air cargo services and carries over 1,300,000 pounds of cargo each business night. Cargojet operates its network across North America...Full timeNight shift
Courtney1
Hamilton, ONmore than 2 months ago $49.26k - $67.24k per year
...is seeking a detailed-oriented and proactive Administrative Coordinator, to provide high-level administrative, operational, and project... ...New Position Responsibilities : Calendar & Meeting Coordination (20%) Executive Scheduling: Coordinate complex meeting schedules...Permanent employmentFull timeWork at officeImmediate startAfternoon shift3 days per weekRedeemer University
Hamilton, ONa month ago- ...age successfully. #BeTheReason Job ID #32224: Contracts Coordinator Union: CUPE Local 5167 Job Description ID #: 383 Close... ...in construction and contract administration and specification coordination. # Strong administrative skills with excellent attention to...Full timeContract workFor contractorsLocal areaImmediate start
City Of Hamilton
Hamilton, ON21 days ago - ..., and professional growth, and we are seeking an Administrative Coordinator to support our expanding Finance Services team. This position... ...administrative requests Organize and maintain digital files and client records Coordinate document collection and follow up on...Full timeWork at officeMonday to friday
Powergroup Resources
Hamilton, ONmore than 2 months ago $8.5k per year
Company Description American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued to prosper for the last eight decades thanks to the dedication...Full timeWorldwideAmerican Iron And Metal
Hamilton, ONa month ago- ...experienced, highly organized, and results-driven Client & Sales Lead to join our rapidly growing... ...and appointment availability. Coordinate appointments across clinicians, services... ...administration, patient care, intake coordination, customer experience, or a related field...Immediate start
$65k - $75k per year
...existing vacancy. About the Position: The Procurement Coordinator, Tariff and Customs, supports the compliant and cost-effective... ...customs, logistics, import/export administration, or supply-chain coordination. Practical experience should include several of the following:...Full timeTemporary workWork at officeFlexible hoursShift workWalters Group
Hamilton, ON6 days ago$44.86k - $56.08k per year
...Toromont Cat is seeking a Product Support Coordinator to join our team in Hamilton. The Product Support Coordinator is accountable for... ...Goodwill work orders through Warranty Departments Assist in coordination and administration of Customer Service Agreements (CSAs) through...Permanent employmentFull timeContract workFlexible hoursToromont Cat
Hamilton, ONmore than 2 months ago- ...are looking for a highly motivated, personable, and sales-driven Client & Sales Specialist to join our growing mental health clinic.... ...approach. This role also includes calendar management, intake coordination, customer service, and general administrative responsibilities...Hourly pay
$1087 per week
...sure to be something for everyone! Find out more information about each club by searching the directory below. Human Resources Coordinator role will support and enhance our organization and employee experience, with a focus on learning, development, on-boarding and...Full timeContract workPart timeCasual workWork at officeImmediate startMcmasters Student Union
Hamilton, ONmore than 2 months ago$60k - $68k per year
...rewarding work environment that is also a lot of fun! Job Description The Mechanical Project Coordinator is an entry level position that supports the planning, coordination, execution, and closeout of mechanical and industrial projects under the guidance of the...Permanent employmentFull timeContract workFor contractorsInternshipWork at officeWorldwideAmerican Iron And Metal
Hamilton, ONmore than 2 months ago$18.2 per hour
...that support this vision. : CARSTAR® Canada is seeking a Client Relations Advisor to work in their growing Contact Centre in... ...as an expediter of all incoming and outgoing calls Manage and coordinate appointments Book estimates and answer customer inquiries...Full timePart timeWork at officeRemote workWork from homeMonday to fridayFlexible hours- ...successfully. #BeTheReason Job ID #32142: Vehicle Service Coordinator Union: CUPE Local 5167 Job Description ID #: 5402 Close... ...Services Garage works with Fleet Services staff and their clients to co-ordinate the completion of scheduled and unscheduled work...Full timeContract workInternshipLocal areaImmediate start
City Of Hamilton
Hamilton, ONmore than 2 months ago $65k - $70k per year
...Title: Culinary Operations Coordinator Department: Campus Experience Reports To: Manager, Hospitality Classification: Full Time, Permanent Hiring Range: $65,000 - $70,000 Location: Fennell Campus We are looking for an enthusiastic and collaborative candidate...Permanent employmentFull timeWeekend workAfternoon shiftEarly shiftMohawk Students' Association
Hamilton, ON2 days ago- ...what it takes to grow with us? We are seeking a dynamic Sales Coordinator person to join our team. This unique individual must possess... ...maintaining existing relationships. Prepare sales proposals to clients incorporating clearly defined terms and conditions....Permanent employmentFull timeInternshipWork at officeLocal area
$8.5k per year
...that is also a lot of fun! Job Description As a Project Coordinator within the Civil Engineering & Construction Department, you... ...management principles, construction practices, and contractor coordination. Strong organizational, multitasking, and time-management skills...Full timeContract workFor contractorsInternshipWork at officeWorldwideAmerican Iron And Metal
Hamilton, ONmore than 2 months ago- ...successfully. #BeTheReason Job ID #32045: Sourcing & Contracts Coordinator Union: ATU Local 107 Job Description ID #: 7783 Close... ...Capital Planning & Contracts, provides operational contract coordination and sourcing support related to Transit Fleet Maintenance...Full timeContract workWork at officeLocal areaImmediate start
City Of Hamilton
Hamilton, ONmore than 2 months ago - ...this could be the opportunity youve been searching for. Were seeking ambitious individuals to join a growing remote team helping clients who have already requested information about financial protection and benefits. With qualified leads comprehensive training and ongoing...Long term contractFull timePart timeRemote workFlexible hours
$55k - $57.5k per year
...for performance-based incentives. The Role at NFP We’re growing our Personal Lines sales team in Ontario. We are looking for a Client Executive to leverage their industry knowledge and provide a best-in-class client experience through offering customized solutions that...Permanent employmentFull timeWork at office$72k - $80k per year
...Our client is a collaborative not-for-profit organization that is a leading provider in the developmental services sector, dedicated to helping individuals achieve their full potential, be included in the community and build great lives. The organization is looking for passionate...Full time$60k - $70k per year
...proudly serves public and private sector clients through its Construction and Concessions... ...Resources Manager, the Human Resources Coordinator provides dedicated HR support to HaLRT project... ..., employee relations, staffing coordination, workforce compliance, and project resource...Work at office- ...We Are Partners! As a Purchaser/Procurement Coordinator, you will support the Fleet & Facilities Team by developing and implementing strategic sourcing strategies across the Company and its affiliated entities. This role will be responsible for sourcing, negotiating agreements...Full timeContract work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Veterinary Client Outreach Coordinator. Be the first to apply!
Related searches
- community association manager Hamilton, ON
- social media community manager Hamilton, ON
- community engagement coordinator Hamilton, ON
- community outreach manager Hamilton, ON
- community manager Hamilton, ON
- community investment manager Hamilton, ON
- community coordinator Hamilton, ON
- community event coordinator Hamilton, ON
- community development director Hamilton, ON
- community manager remote Hamilton, ON