Veterinary Client Outreach Coordinator
MHMI
Veterinary Client Outreach Coordinator (a.k.a. Pet Parent Reconnector)
Helping pets get back the care they need, one great conversation at a time.
Are you someone who loves chatting with people, building real connections, and making a difference in the lives of pets and their pet parents? Do you have a natural ability to listen, problem-solve, and make people feel comfortable and cared for? If so, you might be exactly who we are looking for.
In this role, you will be the friendly voice that helps pet parents get back on track with their pet’s care. Whether they have missed an appointment, delayed treatment, or just lost touch, you will be there to guide them back with empathy, encouragement, and zero judgment.
What You Will Be Doing
As our Client Outreach Coordinator, you will take a proactive (and genuinely caring) approach to reconnecting with pet parents:
- Reaching out to pet parents whose pets are overdue for exams, vaccines, treatments, or testing
- Helping pet parents navigate barriers to care, whether it’s scheduling, cost concerns, or uncertainty about next steps
- Building real relationships and becoming a trusted go-to person for pet parents
- Keeping organized notes and follow-ups so no pet (or pet parent) slips through the cracks
- Supporting the clinic by helping pets get the care they need, when they need it
What You Bring
We are looking for someone who is both compassionate and driven, someone who genuinely cares, but also loves hitting goals.
- Strong communication skills (phone, email, and text, you are comfortable with all of it)
- 2+ years in customer service, sales, or a healthcare/veterinary setting
- A track record of meeting goals or performance targets
- Comfort with varying PIMS such as Impromed, Avimark, Cornerstone, AllyDVM, or similar tools
- A warm, empathetic approach with just the right amount of persistence
- Strong organization skills, you can juggle multiple conversations without missing a beat
What Success Looks Like
- More pets coming back in for the care they need
- Stronger follow-through and continuity of care
- Meaningful relationships with pet parents built on trust
- Consistent outreach and thoughtful follow-up
- A noticeable impact on both pet health and clinic performance
We believe in taking great care of the people who take care of pets.
We will set you up for success from day one. You will start with on-site training, so you feel confident, supported, and connected to the team. Once you are up and running, there is flexibility to move into a remote setup, while still staying closely connected to the clinic and pet parents.
Along with competitive compensation and a supportive, positive team environment, you will have access to full health benefits and wellness plan, an RRSP program, and pet care discounts (because we know your pet is family too).
If you’re looking for a role where your people skills truly matter, we would love to hear from you.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Veterinary Client Outreach Coordinator in Hamilton, ON vacancy
- ...Veterinary Client Services Representative - Stoney Creek Our busy 24 hour Urgent Care Veterinary Hospital is now looking for a Client Services Representative to join our amazing team. If you are seeking an opportunity that inspires growth while working in a collaborative...Suggested
- ...Rock Star Veterinary Client Care Specialist wanted! Chances are, if you’re looking at this job posting, you love animals – but do you love their Pet Parents too? We are seeking that special someone to join our top notch team. The ideal candidate must be upbeat, compassionate...SuggestedFull time
- ...Hamilton, Ontario offers an exceptional externship opportunity for veterinary students passionate about feline care. Established in 1978, The... ...communication skills with the medical team, support staff, and clients.Most externship experiences range from two to eight weeks...Suggested
$23 per hour
...Job Responsibility: Position Title: Integrated Hep C Outreach worker and addiction case manager Scope of the Position: The primary... ...the services of the HepC Team Assessment Functions · Assess client's current psycho-social function status, strengths, and needs and...SuggestedHourly payFull timeCasual workLocal areaRelocationMonday to fridayShift workNight shiftDay shiftAfternoon shift- ...Registered Veterinary Technician - Burlington, Ontario Our busy veterinary practice in Burlington, is now looking for a Registered Veterinary Technician to join our amazing team. If you are seeking an opportunity that inspires growth working in a collaborative environment...Suggested
$60k - $90k per year
...Hamilton, ON, is looking for a Project Coordinator to join our team. Summary of the Role... ...Project Coordinator is responsible for the coordination of projects including but not limited to... ...-trade construction firm, ESFL provides clients with a sole source solution for their...Contract workFor subcontractorWork at office$50k per year
...existing vacancy. As the Communications Coordinator, you are a highly motivated and creative... ...press releases. You will be responsible for client-first-focused storytelling that brings... ...program knowledge Conduct research and outreach to foster relationships with media, and support...Full timeContract workWork at officeRemote work$67.29k per year
...committed to providing individualized, client-centred services and supports based on our... ...team, the Administrative Coordinator oversees the daily administrative operations... ...tasks. Referrals, waitlists & EMHware coordination: Manage and coordinate the referral process...Permanent employment$90k - $115k per year
...structures during construction. Provides status and progress reports to customer, project team, and management. Interface with client representatives, design engineers, consultants, other contractors, etc. Ensure project is constructed in accordance with QA Programs...Temporary workFor contractorsLocal area- ...Job Responsibility: Regular/Temporary Regular Job Title EDI Coordinator Job ID 69621 Location HSC- Central Campus Open Date 05/22/2025 Job Type Continuing Close Date 05/29/2025 Employee Group Unifor Unit 1, Staff Favorite Job Department Pediatrics Salary Grade/Band...Hourly payFull timeTemporary workWork at office
$41.6k per year
...BMO Private Wealth is centered on long‑term client relationships. We support high‑net‑worth clients and families with tailored advice... ...client relationships through the delivery of service and advice. Coordinates marketing activities on behalf of the advisory team, including...Long term contractContract workPart time$31.91 per hour
...Job ID 76330 Job Title Research Coordinator (I) - The Offord Centre for Child Studies Regular/Temporary Temporary Location Well-Health Building Open Date 2026/06/01 Job Type Casual Employee Group Interim Favorite Job Department Psychiatry...Hourly payFull timeContract workTemporary workPart timeInterim roleCasual workWork at officeImmediate startRemote workMonday to fridayFlexible hours$50k - $70k per year
...connected. Guided by our core value of Safety Always, we partner with clients to build the infrastructure that powers the future. The... ...Reporting to the Utilities Construction Manager, the Project Coordinator will be responsible for coordinating vertical and horizontal...Flexible hours$70k - $90k per year
...Position: Project Coordinator Job Type: On Site, Full Time Base Office: Hamilton, Ontario... ...and Project Manager with day-to-day coordination of construction activities from planning... ...subcontractors, suppliers, consultants, and clients to help keep work organized and moving...Full timeTemporary workFor subcontractorWork at officeLocal areaRemote work- ...customer’s homes electrical, plumbing, and heating/cooling systems.We are looking for a highly organized and detail-oriented service coordinator to manage and coordinate many aspects of our service departmentResponsibilitiesMonitor service requests for customers and ordering...Work at office
- ...related to violence, addictions and/or mental health, crisis intervention, counselling support and advocacy;Offers referrals and assists clients in navigating services and housing in the community;Advocates on behalf of women;Provides daily programming;Data collection of...Full timeContract workPart timeNight shiftWeekend workAfternoon shiftEarly shift
$40k - $65k per year
...makes the world work! Hamilton, ON Summary The Project Coordinator will be responsible for providing overall administrative and technical... ...project. Primary Scope Of Role PROJECT PLANNING AND COORDINATION. Support the Superintendent and Project Manager in planning...For subcontractor$59.08k - $88.62k per year
...wide Employee Volunteer program (Blue Wave Program) Employee and Family Assistance Program Job Overview The Labour Relations Coordinator is responsible for providing exceptional administrative support, coordinates full cycle internal and external recruitment and is an...Hourly payContract workTemporary workWork at office$50k per year
...new role. Role Summary As the Program Coordinator you are a highly motivated and organized... ...will create significant impact for our clients and for Innovation Factory. Your primary... ...Life Science Project Coordination & Administration Coordinate delivery...Full timeLocal areaRemote work- ...out of our Hamilto office, we are looking for our next Project Coordinator. You will be responsible for coordinating and supporting projects... ...communication and problem-solving skills Maintained consistent client updates via Teams chats and professional correspondence...Long term contractPermanent employmentFull timeApprenticeshipWork at officeMonday to fridayFlexible hours
$24 - $32 per hour
...Please only apply if you have Dental experience! Queen King Dental is looking to hire a Dental Hygiene Coordinator with strong skills in Dentrix software, outstanding communication skills, good listening skills, an understanding of insurance plans and a high level of confidence...Full timeWork at officeRemote work$50k - $65k per year
...Position: Operations Coordinator Status: Full-time, On-Site Location: Hamilton, ON CANADA Compensation Range: $50,000-65,000CAD annually Who We Are: SHOTOVER Systems, headquartered in Boulder, CO, is a small, international company with offices in New Zealand, Canada...Full timeWork at officeMonday to fridayAfternoon shift$65k per year
...created award-winning landscapes and lasting client relationships across Southern Ontario.... ...are looking for a Residential Landscape Coordinator & Junior Designer to join our team and... ..., material procurement, on-site coordination, and hands-on design for small-scale residential...Long term contractPermanent employmentFull timeFor contractorsFor subcontractorMonday to fridayAfternoon shift$30 per hour
...industrial metal recycling yard. We are currently seeking a motivated individual to join our team in Hamilton, ON! As a Material Flow Coordinator, you will be responsible for working in the yard inspecting inbound truck loads, identifying non-conforming materials, documenting...Hourly payFull timeWork at officeWorldwideNight shift$55k per year
...Lake Ontario, an area known as the city of waterfalls. More information: RoleWe are seeking a highly organized and customer-focused Coordinator, Guest Experience Delivery to support the delivery of an exceptional passenger experience while contributing to the Airport's...Work at officeLocal area- ...existing vacancy in this position. Job Summary: The Coordinator is responsible for providing coordination of the day-to-day operations of Community Support... ...: Ensures the provision of cost-effective client services and programs. Assesses clients for service...Casual workLive out
$60k - $95k per year
...including tunnels, transit expansions, airports, ports, highways, and large‑scale site development. The Roadways Coordinator will support with key coordination tasks, tracking progress, and ensuring smooth communication across the project team for the Roadway &...Contract workFor subcontractorLocal area- ...employment supports, and services designed for children. We are currently seeking a Part-Time Temporary IT Support & Infrastructure Coordinator to join our team. This position is based in Hamilton, ON and reports to the Senior Manager, Quality & Risk. The role plays a vital...Temporary workPart timeWork at officeFlexible hours
$25.39 - $30.57 per hour
...used in supportive practices. Oversees and coordinates volunteers, attends fundraising events... ...education, and deliver services within an outreach model. Provide general and VAW specific... ...to site/to systems navigation meetings, clients) 2023/08/22 3 of 4 Regular Unpredictable...Hourly payPermanent employmentFull timeInternshipWork at officeRelocationMonday to fridayShift workDay shiftAfternoon shift$60k - $65k per year
...postings, sourcing, screening, interview coordination, reference checks, offer preparation,... ...~Participate in job fairs, community outreach, and employer branding initiatives to strengthen... ...lasting relationships we build with our clients and the pride we take in every project....Permanent employmentFull timeFor contractorsMonday to friday
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Veterinary Client Outreach Coordinator. Be the first to apply!
Related searches
- community manager sport Hamilton, ON
- community outreach manager Hamilton, ON
- community association manager Hamilton, ON
- community manager remote Hamilton, ON
- community coordinator Hamilton, ON
- community manager Hamilton, ON
- outreach coordinator Hamilton, ON
- community development director Hamilton, ON
- social media community manager Hamilton, ON
- community engagement manager Hamilton, ON