Remote Bilingual Customer Service Representative (English/French)
$18.5 per hourNTT DATA
Why consider this job opportunity:
- Salary up to $18.50/hour
- Opportunity for career advancement and growth within the organization
- Work remotely from various provinces in Canada
- Supportive and inclusive work environment focused on employee well-being
- Commitment to diversity and equal opportunity employment
- Chance to be part of a leading company in AI and digital infrastructure
What to Expect (Job Responsibilities):
- Deliver exceptional service by accurately assessing and responding to customer needs
- Address customer inquiries and complaints with professionalism and care
- Complete necessary documentation for customer interactions and ensure data accuracy
- Stay informed on program and product information through continuous learning
- Maintain confidentiality and adhere to service guidelines regarding data usage
What is Required (Qualifications):
- Prior experience in a customer service environment is an asset
- Strong oral and written communication skills, including typing and grammar
- Ability to learn new skills and apply knowledge quickly and accurately
- Advanced knowledge of PCs and familiarity with system navigation
- Professional and empathetic conversational style with a positive attitude
How to Stand Out (Preferred Qualifications):
- Experience in the food and/or retail industry
- Demonstrated ability to implement change efforts
- Skills in handling sensitive customer complaints and inquiries effectively
- Ability to work flexible shifts as required
#CustomerService #RemoteWork #CareerOpportunity #Inclusivity #TechnologyServices
#J-18808-LjbffrVacancy posted 7 days ago
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