Director of Client Relations at Central 1
Central 1
Elevate client engagement as the Director of Client Relations with Central 1 in a hybrid work environment. Drive treasury growth, client retention, and satisfaction across key accounts. In this senior-level role, you will manage a designated client portfolio while collaborating with product, service delivery, and implementation teams. Your focus will be on developing portfolio strategies to increase payments revenue while ensuring strong client relationships. This pivotal position requires someone skilled in identifying opportunities to innovate and deepen the value provided to clients. Key Responsibilities:
- Develop and implement effective portfolio strategies
- Coordinate cross-functionally for account management
- Identify growth opportunities in existing accounts
- Build relationships with industry stakeholders
- Manage the sales cycle for renewals and expansions
- 10+ years in customer success or account management
- Experience in financial services or fintech environments
- Proven track record in client retention
- Strong communication and negotiation skills
- Understanding of payments and treasury systems
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