Energy Market Dispatcher

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Organization: Arcobi

Role: Electricity Market Dispatcher

Location: Calgary, AB, On Site work environment

Address: Suite 865, 401 9th Ave SW, Calgary, AB

Website:

Originally a tech startup in Calgary, Arcobi is now expanding globally. Culturesmith is excited to partner with them as they are seeking a skilled Electricity Market Dispatcher to join their team and contribute to their accelerated growth.

Before You Apply

*This is a 24/7 operational role supporting real-time electricity markets and power generation assets.*

Successful candidates must be comfortable working a rotating schedule that includes:

• 12-hour shifts
• Days and nights
• Weekends
• Statutory holidays

This role is ideal for individuals who thrive in fast-paced operational environments where accuracy, accountability, and timely decision-making are critical.

Similar to a control room, trading floor, system operations centre, or emergency response environment, the work is time-sensitive and requires a high level of focus and attention to detail.

In addition to base compensation, this position offers overtime opportunities and shift premiums.

About Arcobi

Arcobi is a Calgary-based technology company helping power producers and energy asset owners make better decisions through real-time market intelligence and AI-powered software.

As electricity markets become increasingly complex, Arcobi provides the tools and expertise needed to help clients optimize operations, respond to market signals, and maximize the value of their generation assets.

What This Role Actually Does

At its core, the Electricity Market Dispatcher helps power generators participate successfully in electricity markets.

You will monitor real-time market activity, coordinate dispatch instructions from system operators such as AESO and ERCOT, communicate with customers, and ensure all actions are completed accurately, efficiently, and in compliance with market rules.

Every shift, you will be responsible for helping clients respond appropriately to changing market conditions while maintaining accurate records and ensuring regulatory compliance.

What "Dispatch" Means

In electricity markets, dispatch refers to instructions that determine when and how much electricity a generating asset should produce.

For example:

• The grid operator may instruct a power plant to increase production because demand is rising.
• The grid operator may require a generator to reduce output because market conditions have changed.
• An operational issue may require immediate communication between the ISO and the asset owner.

The Electricity Market Dispatcher helps coordinate these activities, ensuring information is communicated clearly, actions are documented accurately, and market requirements are met.

Core Responsibilities

Real-Time Operations

You will:

• Monitor real-time electricity market activity and system conditions
• Coordinate dispatch instructions from ISOs including AESO and ERCOT
• Support reliable operation of customer generation assets
• Respond to urgent operational situations when required
• Maintain accurate records of dispatch activity and communications
• Ensure compliance with ISO rules, regulations, and internal procedures

Market Monitoring & Analytics

You will:

• Track market prices, generation activity, and system conditions
• Use Arcobi's AI-enabled tools and dashboards to support operational decision-making
• Identify trends, anomalies, and opportunities within market data
• Support internal reporting and performance analysis

Customer Communication & Support

You will:

• Serve as an operational point of contact for customers
• Communicate dispatch information and operational updates clearly and accurately
• Participate in customer meetings when required
• Help customers understand market activity and operational outcomes
• Work collaboratively to resolve issues and improve performance

The focus of the role is operational excellence, responsiveness, and supporting customers through accurate communication and execution.

Who Will Be Successful

The strongest candidates are often individuals who have worked in environments where decisions matter, timelines are tight, and mistakes have consequences.

Examples may include:

• Electricity market operations
• Grid operations
• Power generation
• Energy trading support
• Utilities
• Control room environments
• Industrial operations
• Logistics and transportation operations
• Other real-time operational environments

More important than any specific industry background is the ability to remain focused, organized, and reliable when managing time-sensitive work.

What Arcobi is Looking For

Required:

• Legally authorized to work in Canada
• Able to work a rotating 24/7 shift schedule, including days, nights, weekends, and holidays
• Strong attention to detail and commitment to accuracy
• Excellent verbal and written communication skills
• Ability to perform effectively in a fast-paced operational environment

Preferred

• A University Degree in Engineering, Computer Science, Economics, Finance, or Business is considered an asset.
• 2+ years of experience in energy market operations, grid dispatch, power generation, or a related field
• Familiarity with AESO and/or ERCOT market environments
• Experience using analytics, reporting, or operational software tools
• Strong Excel skills
• Exposure to Python, SQL, VBA, or other data analysis tools

Why Join Arcobi

This is an opportunity to work at the intersection of electricity markets, technology, and critical infrastructure.

Every shift, your work helps power producers operate more effectively, supports grid reliability, and contributes to the ongoing transformation of the energy sector.

If you enjoy real-time operations, problem-solving, and working in an environment where your decisions have a direct impact, we'd like to hear from you.

How to Apply

If you thrive in fast-moving environments, enjoy solving real-world operational problems, and like turning data into clear decisions, we want to hear from you.

Tony Harvie, Partner – CultureSmith: ***email_hidden***

Arcobi is proud to be an equal opportunity employer. They are committed to an inclusive, diverse, and accessible workplace where everyone is welcomed and valued — regardless of race, religion, color, national or ethnic origin, gender, age, sexual orientation, gender identity, disability, or veteran status.

This posting provides a high-level overview of the role. Responsibilities and qualifications may evolve as Arcobi continues to grow and respond to community needs.

We appreciate the interest of all applicants. Please note that only those selected for an interview will be contacted.