Bilingual Front Desk Receptionist
Hôtel Travelodge Montréal Centre
Join a friendly team as a part-time bilingual Receptionist. Manage guest arrivals, reservations, and inquiries while working in a professional environment. This role involves direct support to front desk supervisors and focuses on efficiently coordinating client check-ins and check-outs. You'll promote hotel services, address tourist questions, and ensure excellent customer service throughout their stay. Key Responsibilities:
- Take and manage room reservations
- Greet clients and provide service information
- Collect payments and coordinate client departures
- Address inquiries about tourist attractions
- Direct calls and resolve customer complaints
- 1-2 years customer service experience
- Required bilingualism in French and English
- Knowledge of hospitality and tourism principles
- Familiarity with Opera software is a plus
- Effective teamwork and resourcefulness skills
Vacancy posted 16 hours ago
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