People and Culture Administrative Coordinator

D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift. 

New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.

D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.

D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.

Every application we receive is personally reviewed by a member of our Talent Acquisition team - yes, a real person looks at your resume! While we use AI tools internally to streamline tasks like meeting notes, summaries, and administrative work, these tools never rank resumes, make hiring decisions, or influence candidate evaluations.

We are looking for a highly organized, detail-oriented and resourceful People and Culture Coordinator to join our PnC Services team. This is a hands-on role with a strong focus on HR administration, employee records, HRIS data, documentation and service delivery. The successful candidate will enjoy working with processes, keeping information accurate and complete, and following tasks through to completion.

You will support a broad range of People and Culture activities, including employment documentation, HRIS updates and reporting, onboarding and offboarding, employee inquiries, compliance administration and process improvements. This role is well suited to someone with approximately two years of experience in a similar coordinator, HR administrator or HR generalist role who is comfortable managing recurring administrative work while responding to changing priorities.

If you’re looking for a fast-paced, challenging and fun People & Culture opportunity, this position is for you!

How Will I Make an Impact?

HR systems and services

• Prepare and process employee documentation, including promotions, transfers, manager changes and other employment updates.
• Process resignations and employee changes in the HRIS, ensuring records are complete and accurate.
• Maintain employee records and complete ongoing and ad hoc HRIS data audits.
• Generate standard HR reports and support employee data requests.
• Monitor and support workflows and approvals for employee-initiated HRIS changes.
• Prepare employment verification letters and other routine employee documentation.
• Support onboarding and offboarding activities for independent contractors.
• Own the monthly D2L anniversary report and related notifications.
• Contribute to continuous improvement by updating checklists, documenting processes and identifying practical ways to improve how work gets done.
• Other duties as required.

Employee support and experience

• Respond to employee inquiries through the PnC Service Desk, PnC News Slack channel and shared email inboxes in a timely, professional and helpful manner.
• Support the administration and maintenance of PnC requests, workflows and automations in Jira.
• Coordinate employee recognition activities, including the employee recognition bricks program.
• Maintain the PnC Spark site, including PnC FAQs and quarterly Spark badge administration.
• Manage the internal PnC birthday calendar, reminders and notifications.
• Support emergency weather and contact-page notifications to PnC Business Partners, as needed.

Onboarding and offboarding

• Support biweekly new-hire orientation sessions.
• Support new hires through the I-9 verification process and monitor completion of onboarding requirements.
• Conduct and analyze exit interviews, identify trends and escalate themes or concerns appropriately.

What you’ll bring to the role?

• A strong interest in and genuine comfort with detailed, recurring administrative work.
• Excellent organizational and time-management skills, with the ability to manage competing priorities and meet deadlines.
• A proactive, resourceful approach; you take ownership, look for answers and move work forward independently.
• Exceptional attention to detail, particularly when working with employee data, records and documentation.
• Strong written and verbal communication skills, with a professional and service-oriented approach.
• The ability to adapt to changing priorities while maintaining accuracy and follow-through.
• Strong problem-solving skills and an interest in improving processes and creating practical solutions.
• The ability to work independently while contributing positively to a collaborative team.
• Experience working with an HRIS (Dayforce preferred), employee information system, case-management platform or similar database.
• Working knowledge of Microsoft Office, including Outlook, Word, Excel and PowerPoint.
• Basic experience with qualitative and quantitative reporting.
• Acumen with Artificial Intelligence Tools
• Knowledge of general HR practices, employee records administration and the handling of confidential information.
• Knowledge of employment legislation and human rights principles

Suggested Education and Qualifications

• Bachelor’s degree or diploma in Human Resources, Business Administration, Office Administration or a related field.
• Approximately two years of experience in an HR coordinator, HR administrator, HR generalist or similar role.

D2L operates in a hybrid work environment, with expectation of at least 3 days per week from D2L's HQ in Kitchener, Ontario for this role

This position is to fill an existing vacancy

The expected base salary range for a new hire in this role is listed below. The annualized base salary offered is determined by each candidate’s relevant knowledge, skills, education, training and experience. It is aligned to ensure both internal and external competitiveness using market data for the geographic location and industry. As part of the total compensation at D2L the role may be eligible for additional benefits including a Wellness Subsidy, Equity Grants, Variable Incentive, and more.

Base Salary Range

$45,000—$60,000 CAD

Don’t meet every single requirement?We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!

Why we're awesome:

At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L :

• Impactful work transforming the way the world learns
• Flexible work arrangements
• Learning and Growth opportunities
• Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program
• 2 Paid Days off for SkillsWave-related activities like exams or final assignments
• Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
• Retirement planning
• 2 Paid Volunteer Days
• Competitive Benefits Package
• Home Internet Reimbursements
• Employee Referral Program
• Wellness Reimbursement
• Employee Recognition
• Social Events
• Dog Friendly Offices Spaces at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne offices.