Dispatcher & Administrative Assistant

Job Responsibility:

About us

Overhead Door Co of Kitchener - Waterloo is a family owned and operator company since 1987, seeking to hire Full-time Dispatcher & Administrative Assistant to add to our team. We are a fun, fast-paced, professional company that host company events from time to time.

Our work environment includes:

• Modern office setting
• Growth opportunities
• On-the-job training
• Safe work environment
• Casual work attire

## Overview

We are seeking a detail-oriented Dispatcher & Administrative Assistant to join our team. The ideal candidate will provide support to ensure efficient operation of the office.

## Responsibilities

- Dispatch & coordinate technicians, optimizing service routes to reduce fuel wastage

- Reroute technicians promptly for emergency service call and reorganize clients

- Use auto tracking program to optimize technicians routes

- Problem solve as issues arise for technicians and customers

- Perform clerical duties, including data entry, filing, and document organization

- Manage phone calls and correspondence (e.g., emails, letters, packages)

- Assist in bookkeeping tasks using Sage 50 Canadian Edition

- Maintain office supplies inventory and place orders when necessary

- Welcome visitors and direct them to the appropriate personnel

- Coordinate and schedule appointments and meetings

- Assist with organizing and maintaining files and records

- Provide general administrative support to staff

## Qualifications

- Proven experience as an administrative assistant or relevant role

- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

- Knowledge of Sage 50 for basic bookkeeping tasks

- Strong organizational skills with the ability to multitask

- Excellent written and verbal communication skills

- Familiarity with office equipment and phone systems

- Ability to prioritize tasks and work independently

- Punctual and on-time

Join our team as an Administrative Assistant and be a key contributor to our office operations!

Job Type: Permanent

Pay: $20.00-$23.00 per hour

Expected hours: 45 per week

Additional pay:

• Overtime pay
• Retention bonus

Benefits:

• Casual dress
• Dental care
• Extended health care
• On-site parking

Flexible language requirement:

• French not required

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Application question(s):

• Would you consider yourself to be punctual?
• Beyond Data input, are you familiar with Sorting/Filtering functions of excel and can use them efficiently?

Education:

• Secondary School (preferred)

Experience:

• Microsoft Excel: 1 year (preferred)
• Administrative: 1 year (preferred)

Work Location: In person