Coordinator, Artist Services

Who We Are

The National accessArts Centre (the NaAC) is a fun, fast-paced, and deeply mission-driven creative hub where Artists FirstTM is more than a mantra – it’s the foundation of everything we do. We champion artistic training, creation, exhibition, and presentation opportunities that meaningfully shift how the world sees and values artists living with disabilities. Working at the NaAC means joining dynamic, innovative, collaborative, and committed environment committed to removing barriers and amplifying artistic excellence.

What You Will Do

The Coordinator, Artist Services is responsible for the impression people receive when they first walk

through our doors. You will intuitively exude professional friendliness that makes it clear we are an inclusive and safe space. In addition, you will embrace the opportunity to form connections with our artists living with disabilities and establish yourself as the go to person for their questions and concerns.

You are warm, yet efficient, and confident in your ability to maintain a smooth operation as it pertains to the management of artist registration and participation in our programs. Taking initiative is second nature to you along with a deep-rooted sense of pride in being able to perform well in a high-paced, extremely active, and often changing environment. Working as part of a team is what you live for, and you can’t wait to be part of our amazing and inclusive culture.

This position requires initiative to strike the appropriate balance between ensuring you are aware of and available to artists who are present on site, maintaining oversight of the front desk and phones, and efficient administration of artist services. The CAS will work closely with the Manager, Operations and Artist Services as well as the studio team to ensure consistency in artist care and appropriate distribution of Artist Service's needs.

• Front Desk & Administration – supports the smooth daily operation of the front desk by maintaining a welcoming, organized, and safe environment; responding to visitors, artists, callers, and general

inquiries; processing payments and daily sales records; managing mail and coverage needs; and

coordinating basic phone, internet, SharePoint, and ProClass support with the appropriate service

desks.

• Artist Services – supports artist participation and program access by managing attendance,

registration, intake, referrals, artist data, and program scheduling, while serving as a key point of

contact for artists, support networks, PDD, Calgary Access, and the public. The role also supports clear communication about programs and events, responds to questions about program options,

coordinates tours and meetings as needed, maintains confidential records and consents, and provides

administrative support to the programming team.

• Safety & Facility – supports the safe and effective operation of the facility by coordinating cleaning,

maintenance, repairs, inspections, and seasonal safety needs, including lift servicing, lighting

replacement, snow and ice management, WHMIS documentation, and monthly fire drills. The role also

liaises with cleaning, maintenance, repair, and safety personnel as needed to ensure the facility remains clean, functional, compliant, and safe for artists, staff, and visitors.

Experience and Skills You’ll Bring

• Minimum 3 years' experience in a fast-paced administrative role.

• Highly proficient in Word, Outlook, and Excel.

• Ability to report basic statistics; extrapolate simple data and convert to legible reporting.

• Demonstrable accuracy and attention to detail.

• Ability to speak and write effectively and professionally in English, both verbally and in writing.

Additional Skills + Abilities Considered Asset

• Experience working with individuals with physical and/or developmental disabilities.

• Exemplary verbal and written communication skills.

• Understanding of FOIP regulations

• ASL

Desired Personal Traits

• Grounded, mature presence with the ability to work autonomously while contributing meaningfully to

a collaborate team environment.

• Patience, empathy, and strong commitment to equity, inclusion, and respectful engagement.

• Team oriented approach with strong conflict resolution skills and a commitment to addressing

issues proactively and constructively.

• Strategic, curious thinker who is comfortable exploring innovative or unfamiliar options.

• Exceptionally organized, reliable, and diligent in completing assigned duties on time.

• Energetic, positive, and proactive; takes initiative without waiting for direction.

Compensation & Working Hours

• $44,000 – 47,000/annum commensurate with

experience

• Full benefits

• Monday–Friday; 8am–3:30pm

• On site parking

Eligibility

All candidates must be legally entitled to work in Canada and Alberta indefinitely.Diverse & Inclusive

Work Environment

The National accessArts Centre is an equal opportunity employer and prides itself on offering a sincerely diverse and inclusive workplace, free of discrimination and harassment. We invite all qualified and eligible persons to apply. Decisions will be based on qualifications.

To Apply

Submit your resume and cover letter to Anna Kopiec at ***email_hidden***. Candidates are

encouraged to apply ASAP as we will begin interviews as soon as we receive applications from qualified candidates and will hire immediately upon discovering our newest team member.

The NaAC facility is 100% accessible. We will endeavour to offer additional reasonable accommodations to interviewees, as required, with notification provided at the time an interview is booked.