Plumbing And Heating Service Manager (Commercial)

Are you an experienced Plumbing Red Seal who would like to get off the tools and lead a growing commercial Plumbing & Heating team?
Allied Plumbing Heating & Air Conditioning Ltd. is hiring a Plumbing and Heating Service Manager to take over the management of our Metro Vancouver Plumbing team.
If you’re an experienced Plumbing Red Seal with leadership skills and business acumen, then keep reading.
Who We Are
Founded in 1991
One of BC’s largest mechanical, plumbing & HVAC contractors
Strong focus on commercial and multi-family buildings
Well-established service division (not just projects)
The RoleThe successful candidate will be:
Accountable for building, growing, leading and managing the Plumbing Division.
Accountable to set, sell and deliver the vision to customers and the team.
Accountable to provide overall guidance and vision for the Plumbing Division and to deliver to managements’ operational and budgetary goals and expectations.
Accountable to provide a positive working environment for Plumbing technicians.
Key Responsibilities
Direct, and provide support to, Plumbing technicians to meet service demands and customers’ expectations.
Regularly communicate directly with customers, vendors, and suppliers to ensure accurate communication of the job, project status and requirements.
Recruit, interview, hire, and train Plumbing technicians as required to meet workload demands, and company / customer expectations and requirements.
Supervise and direct the Plumbing technicians to effectively perform the functions of equipment repair, installation, start-up, operation, and other duties as required to ensure customer satisfaction.
Prepare Plumbing technicians’ performance appraisals, and conduct semi-annual performance reviews with each Plumbing technician.
Establish and maintain a regular training program for Plumbing technicians.
Conduct regular one-on-one meetings with each technician for mentoring and coaching.
Communicate openly with dispatch to ensure efficient and effective Plumbing Division operations.
Maintain communication with vendors, suppliers and sub trades to build and maintain positive relationships.
Develop and monitor budgets, goals and objectives to ensure departmental profitability.
Ensure that required parts continue to be ordered in timely fashion so work deadlines are met.
Ensure that all company/department policies are being followed by all Plumbing technicians.
Performance StandardsThe successful candidate’s annual performance will be evaluated against:
Driving department profitability to meet or exceed annual forecast.
Growth of the department – in terms of sales, profit and staff numbers.
What You Bring – Required
Red Seal
Commercial Plumbing and Heating service experience
Experience troubleshooting boilers, pumps, and hydronic systems
Valid BC Driver’s License with clean driving record
Comfortable using mobile devices and cloud-based software
Able to pass a criminal record check
Why Work at Allied
Competitive salary ($120,000 - $150,000 per year)
Established Team – Core of motivated Plumbing journeymen and apprentices
Established Customer base – Numerous preventative maintenance customers.
Assigned company vehicle
Technology That Helps (Not Slows You Down)We use Ucora’s GamePlanPro, a technician-first, cloud-based service platform that:
Reduces paperwork
Provides real-time access to job history, parts, and schedules
So, you can focus on the work not admin.
You’ll Thrive Here If You
Enjoy leading a team
Are great at troubleshooting and problem-solving
Communicate clearly and take ownership of your jobs
Want long-term stability, not bouncing between companies
Due to application volume, only selected candidates will be contacted.
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