Salesforce Marketing Cloud Consultant

Hi, we’re Modes. As experts in digital enablement for the financial services industry, we guide clients along their path to becoming digital‑first organizations. We partner with BFSI teams to help them rethink the way they do business, leveraging digital platforms and customer‑centric thinking to help them succeed in the digital world.

We’re looking for a Salesforce Marketing Cloud Consultant that can take the lead creating Salesforce Marketing Cloud solutions to help our clients modernize their marketing programs, increase revenue, and improve their customer experience.

What does a day in the life of a Salesforce Marketing Cloud Consultant at modes look like?

As a Salesforce Marketing Cloud consultant at Modes, you will lead the end‑to‑end delivery of Salesforce Marketing Cloud solutions for our clients. From discovery and planning all the way to implementation and final delivery, you’ll help our clients leverage Marketing Cloud across their business to enhance their marketing programs and meet business goals. Then, you’ll educate and provide the right resources to ensure future success even after implementation.

You have a strong understanding of how to configure and develop SFMC solutions, applying its capabilities to our client’s business objectives. You are also well‑versed in digital marketing and understand how to apply the principles of digital marketing to Salesforce Marketing Cloud instances.

You’re a natural when it comes to client presentations and facilitating workshops. Thinking critically about business problems is simply your nature, and you know how to turn business problems into opportunities to leverage Salesforce Marketing Cloud functionality.

You’re familiar with acronyms like ERD’s and DFD’s, perhaps you’ve created wireframes or written functional requirements and end‑user documentation. You’ve designed several Marketing Cloud systems for organizations of varying sizes, and you’re deeply familiar with Marketing Cloud’s functionality.

In This Role You Will:

• Design and implement Salesforce Marketing Cloud solutions that help our clients meet their business goals
• Facilitate workshops and information‑gathering sessions with clients to define business requirements
• Create user stories based on business requirements and plan SFMC solutions to meet user story acceptance criteria
• Demonstrate SFMC functionality to stakeholders and facilitate knowledge‑sharing sessions to set clients up for future success with their new marketing platforms
• Create and execute timelines for implementation and all phases of the delivery lifecycle, including design, development, testing, deployment, training and support after implementation

Looking for career growth? Salesforce consultants will have the opportunity to grow into a solutions architect role, delivery leader or industry leader. We’ll even take care of the cost for any additional Salesforce certifications exams, and we’ll support you as you prepare to pass your exams.

Our Ideal Candidate Has:

• 5+ years of experience designing and delivering Salesforce Marketing Cloud implementations
• Salesforce Administrator or Salesforce Marketing Cloud Administrator certification
• Marketing Cloud Email Specialist certification
• Salesforce Marketing Cloud Consultant certification (or the ability to obtain this within 2 months)
• Working knowledge of SSJS, AMP Script, SQL, HTML and CSS
• Well‑versed in application design, data integration, and security architecture
• Ability to create and lead workshops, information‑gathering sessions, and client presentations as required
• Experience working in an agile environment
• 3+ Years of experience as a digital marketing or marketing automation specialist
• Fintech or financial services industry experience would be great, but not required

In return, we offer you:

• A competitive salary
• Generous vacation policy
• Training allowance and ongoing learning opportunities
• Opportunities for advancement in a high‑growth setting
• Remote work support
• Top tier enhanced family benefits plan
• A supportive team and culture
• And much more

At Modes, we care about each other, our clients and our communities. We are inspired to make a difference in the world and are committed to integrity and excellence. Our culture values growth, achievement, and diversity. We’re a team that respects and listens to each other, and everyone’s voice is heard.

Modes is an equal opportunities employer and welcomes applications from all sections of society and do not discriminate on the grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law. Requests for accommodations can be made at any time during the interview process, just let us know by emailing the Modes people & culture team that has contacted you.