Operations Desk Administrator
$21 - $22 per hourAerostream Logistics
Job Responsibility:
Aerostream Logistics is a leading logistics service supplier with operations in Washington State and British Columbia. From warehousing, inventory distribution, import, export and delivery services, our well-rounded team of dynamic individuals provides a multitude of logistics solutions to ensure our customers' needs are met.
Aerostream is looking for a committed, hardworking and responsible individual to join our Warehouse team as an Operations Desk Administrator on a contract basis from March to October.
The Operations Desk Administrator is part of the team that is responsible for overseeing all assigned transactions and communications for customers. You will be involved in setting up paperwork for imports for arrivals into the warehouse, exports leaving the warehouse, and releasing freight out of the warehouse. You will be required to be in constant contact with customers providing updates on their shipments.
Job Summary:
· Enter data into multiple software systems quickly and accurately
· Process customer shipments entering and exiting the warehouse
· Liaising frequently with customers, third party providers and internal operations groups
· Scan and upload proof of delivery documents
· Co-ordinate with departments on informational requests via email, messaging systems, and phone calls
· Reply to emails in a timely matter and complete customer requests and enquiries
· Check for customs release pertaining to shipments in the warehouse
· Reporting on any data discrepancies
· Follow quality service standards and comply with company procedures, rules and regulations
· Keep a clean and safe working environment
Shift Times:
8:30am-5:00pm, Monday to Friday
Availability for rotating weekend shifts as well.
Possibility for overtime hours depending on business needs.
Required Qualifications:
· Good organizational, multitasking and time management skills
· Ability to pass a criminal background check
· Able to work independently and within the team
· Adept at problem solving for different situations that may arise
· Is a quick learner and able to keep up in a fast-paced environment
· Able to assess stressful situations in a calm manner and make decisions based on changing information
· Minimum 40 wpm typing speed
· Comfortable working with Microsoft Office, Excel, and other computer programs
· Excellent interpersonal skills and ability to build strong relationships with colleagues
· Ability to effectively handle critical issues and work under pressure with tight deadlines
· Great verbal and written communication skills
· Fun, positive and professional attitude
· Punctual and flexible with work hours based on business needs
Location:
Richmond, BC
Job Types: Fixed term contract, SeasonalContract length: 7 months
Pay: $21.00-$22.00 per hour
Expected hours: 35 - 40 per week
Additional pay:
- Retention bonus
Benefits:
- Casual dress
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekends as needed
Experience:
- Warehouse and Transportation Logistics: 1 year (preferred)
Work Location: In person
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