Concierge Supervisor

Cleantech is seeking a Concierge Supervisor to support our Concierge division.

You will work directly with our Concierge Manager to support multiple residential properties throughout Metro Vancouver.

This is not a traditional desk job. Every day is differentyou may be training staff conducting building inspections preparing reports solving operational challenges or stepping in to support a site when coverage is needed.

What Were Looking For

We are looking for a reliable professional with strong computer skills excellent customer service and communication abilities and the confidence to work independently in a fast-paced environment.

The ideal candidate is:

• Proactive organized and self-driven
• Comfortable leading and guiding team members while ensuring rules and standards are followed
• Confident in resolving operational issues with minimal supervision
• Strong attendance consistency and commitment to scheduled shifts

This is an excellent opportunity for someone looking to develop a career in Customer Service Operations Management Hospitality Property Services Business Administration or Communications.

What Youll Do

Team Support & Training

• Train new Concierge team members.
• Coach employees on company procedures customer service standards and best practices.
• Conduct regular site visits to support teams and ensure service quality.

Scheduling & Coverage Coordination

• Assist with coordinating shift coverage and operational staffing needs.
• Provide Concierge relief coverage when operationally required.

Reporting & Administration

• Prepare weekly reports and performance tracking documents.
  
• Maintain spreadsheets and logs.
• Support the Concierge Manager with administrative and operational projects.

Client & Team Relations

• Build positive working relationships with council and team members.
• Escalate significant operational or personnel concerns to the Concierge Manager as required.
• Represent Cleantech with professionalism and integrity at all times.

Qualifications

Required:

• Strong Microsoft Excel and Google Workspace skills

• Excellent written and verbal communication skills

• Valid drivers license and reliable vehicle

• Ability to travel between multiple work locations

Flexible availability and occasional overtime when required

Preferred:

• Experience in customer service hospitality administration operations property management facilities management or team leadership.
• Post-secondary education in Hospitality Communications Business Administration Operations Management or a related field.
• Experience preparing reports coordinating schedules or managing projects.
• Concierge experience is considered an asset.

Schedule:

• Full-Time

• Wednesday to Sunday

• Day Shift

• Start Date: ASAP

Compensation & Benefits

• $50000 annually
• Monthly vehicle allowance in accordance with CRA guidelines
• Extended health benefits
• Paid training and development opportunities
• Opportunities for advancement within a growing company

Work Locations

This position supports multiple residential properties throughout Metro Vancouver primarily in: Vancouver Richmond Coquitlam White Rock.

Why Join Cleantech

At Cleantech we believe great operations are built by great people. We value dedication reliability and growth. We invest in our employees through training internal promotions and long-term career opportunities.

Apply today with your resume we look forward to hearing from you!

Required Experience:

Manager