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Service Coordinator

EMRIQ INC.

Job Description

Job Description

We are seeking a Service Coordinator to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:
  • Scheduling Carbinet installs with company clients. 
  • Search and Coordinate installer for carbinet installation.
  • Work with Service Technician to complete and close out client service issues
  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in wood wooks/carbinetry customer service, sales, or other related fields
  • Ability to build rapport with installers. 
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
\nCompany Description

A Kitchen carbinetry manufacturing company.

We have a team of design team and craftsmen with years of expertise in kitchen interior design. Our evolving goal is dedicated on creating a kitchen that fits lifestyle while also incorporating the most recent developments in kitchen technology and modern kitchen design.

Company Description

A Kitchen carbinetry manufacturing company.\r\n\r\nWe have a team of design team and craftsmen with years of expertise in kitchen interior design. Our evolving goal is dedicated on creating a kitchen that fits lifestyle while also incorporating the most recent developments in kitchen technology and modern kitchen design.

Vacancy posted more than 2 months ago
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