Remote Solutions Engineer at Mako Fintech
Mako Financial Technologies
Explore a rewarding career as a Solutions Engineer with Mako, a pioneering fintech firm. This remote entry-level role involves client onboarding, providing outstanding support, and continuous professional development. At Mako, our mission is to guide clients into the cloud confidently. As a Solutions Engineer, you will engage with clients, helping them set up on our innovative platform. This entry-level position offers ample growth opportunities with skills in Git and Agile project management, making it ideal for proactive individuals. Key Responsibilities:
- Facilitate seamless onboarding for new clients
- Utilize JSON for form logic and modify PDFs as needed
- Deliver technical support for enterprise clients
- Document user experiences and recommend improvements
- Collaborate on identifying new features to elevate service
- Educational foundation in computer science or similar fields
- Strong organizational abilities and time-management skills
- Proactive mindset with an inclination to improve processes
- Previous experience in financial services is beneficial
- Bilingualism (English/French) is an asset
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