Sales Solutions Specialist

OPTEL is one of the world’s leading providers of traceability systems. Our mission: to use innovative technologies to build a better world through responsible capitalism.OPTEL’s renowned solutions ensure the quality of health products and help combat the counterfeiting of medications and medical devices worldwide. The company also adapts its technologies across various industries, from healthcare to smart manufacturing and beyond, so that all can benefit from global traceability. OPTEL’s expertise empowers industries to measure, inspect, control, and track a wide range of elements to improve product quality and promote more responsible resource use.

Summary

The Sales Solutions Specialist acts as the technical point of reference for the Business Leader and the team responsible for budgetary proposals. The role primarily involves analysing market and customer needs, assessing the work required to address them, and supporting the development of suitable, viable solutions aligned with the organisation’s business objectives.

Key Responsibilities

• Build strong, lasting relationships with the sales team and customers within the sector to ensure that technological solutions continue to evolve in line with their needs;
• Gather and analyse the information required to assess the work involved;
• Translate market needs and expectations into clear requirements for the development teams;
• Collaborate with various departments to obtain the information needed to prepare proposals;
• Provide the team responsible for budgetary proposals with complete, reliable and well-structured information;
• Work with the Business Leader to define market requirements for current and future solutions;
• Identify and assess the risks associated with requests for proposals;
• Prepare cost estimates based on the information collected, while ensuring alignment with target margins;
• Verify the validity, compliance and feasibility of requests in accordance with established processes;
• Act as a technical resource for internal and external stakeholders;
• Perform any other related duties

Required Skills

• Bachelor’s degree or college diploma in a technical discipline, or an equivalent combination of education and relevant experience;
• Five years of experience in a similar role;
• Excellent interpersonal skills and a strong ability to work effectively in a collaborative, multidisciplinary environment;
• Fluency in French and English, both spoken and written;
• Sound judgement, discretion and thoroughness;
• Ability to manage multiple projects and priorities simultaneously;
• Autonomy and strong organisational skills;
• Adaptability and the ability to thrive in a changing environment;
• Ability to work under pressure and manage sensitive situations professionally;
• Strong attention to detail;
• Curiosity and a willingness to learn, particularly about emerging technologies, including artificial intelligence;
• Ability to work from the office as required

What We Offer

• Competitive salary
• Flexible hours
• Virtual health clinic and employee assistance program
• Group and dental insurance starting on day one
• Group RRSP with employer contribution from day one
• On-site perks (free parking and electric car charging, free coffee and fruit)
• Global organization with a presence on several continents

OPTEL is an equal opportunity employer. We believe diversity is essential to fostering innovation and creativity. We welcome and encourage applications from individuals of all backgrounds, cultures, gender identities, sexual orientations, abilities, ages, and beliefs. We are committed to providing a fair and inclusive recruitment process where every candidate is evaluated solely on their qualifications, skills, and potential. At OPTEL, each employee’s unique perspective contributes to our collective success, and we celebrate the richness that diversity brings to our team.

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