Guest Experience Assistant (Sales Receptionist) - Lexus of Vaughan

Guest Experience Assistant (Sales Receptionist) career and employment opportunity await you.

The Power to Move You

Lexus of Vaughan , part of Zanchin Automotive Group, a privately-owned network of 35+ successful dealerships that welcomes talent and enthusiasm, values people and contributions, and rewards performance and accomplishment, is looking for an experienced and enthusiastic GUEST EXPERIENCE ASSISTANT  to join the Team. 

Join now to be part of a company that has been supporting the community for 50 years, and where careers are made and fostered with enthusiasm, integrity, and respect.  Now is the time to be part of a Team that encourages progressive and entrepreneurial styles and drives performance through winning attitudes.

The expected pay rate for this role is $22.00 per hour, based on experience and qualifications.

What’s in it for you….

• Competitive and generous compensation package
• Enhanced Group Benefits Program, including extended medical, dental, vision, life insurance…and so much more
• Company-provided tools and equipment
• Ongoing development and training, including product and industry knowledge, from experienced leaders and experts
• Opportunity for career advancement within the group
• Employee preferred pricing for vehicles, travel, gym memberships, cell phones/plans, and so much more

About the opportunity…

As an integral part of the “we can do that” operation, this position is responsible for welcoming and greeting visitors to the dealership, handling telephone communications, and championing administrative duties.  Specifically:

• Welcome guests visiting the showroom and inquire as to the purpose of their visit
• Coordinate hand-over between guest and Sales Consultant
• Obtain pertinent guest information and enter into Customer Retention Management software
• Operate a multi-line telephone system and respond to customer inquiries
• Review and respond to electronic mail quickly and in a courteous and professional manner
• Perform administrative tasks and functions, including word processing, data input
• Coordinate and process customer payments
• Vehicle licensing
• Initial service scheduling
• Vehicle inventory administration, including website maintenance
• Assist with sales reporting

About you…

Ideal candidates will have a strong background and proven experience in customer service, including:

• 1 to 2 years of proven experience in customer service and/or reception
• Secondary School diploma, or equivalent experience
• ability to adapt to a changing environment and meet deadlines
• ability to communicate professionally (verbally and written)
• strong attention to detail, organized and strategic
• ability to maintain professionalism
• ability to work independently and with minimal supervision
• self-motivated and driven with a passion for excellence in execution
• a desire to work in a high-energy, fast-paced environment
• a proven commitment to quality of work

Why choose Zanchin Automotive Group?

Your career ambitions will be achieved -- we offer career development and advancement.

You will be part of a winning team -- we are a leader in the industry driven by 50 years of people-centric business modeling.

Your voice will be heard, and ideas celebrated -- we have an entrepreneurial and strategic attitude, that welcomes and supports individual ideas and strategies.

You will enjoy a competitive pay plan -- we offer many employment perquisites.

You’ll be part of a culture at the forefront of transparency, communication, and engagement – we are a Team and work together to achieve and thrive.

Apply now to join a dynamic company where the future is limitless and embark on an exciting career and journey.

Interested in becoming part of the Zanchin Automotive Group team?  Send your resume with salary expectations for review and consideration. We thank all applicants for their interest, but only those candidates selected will be contacted.

Zanchin Automotive Group is an equal opportunity employer committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from all people. Should you require accommodation or support in any aspect of the recruitment and selection process, we will work with you to meet your needs.

We do not use artificial intelligence tools to screen or select applicants for this role. Applications are reviewed directly by the hiring team.