Trading Specialist
TripleLift
Overview
TripleLift is seeking a detail‑oriented and client‑focused Trading Specialist to support the activation and ongoing success of our advertiser partners. As part of our Demand team, you’ll serve as the primary technical operational contact for clients, ensuring campaigns are set up correctly, tags are QA'd, performance is monitored, and issues are resolved quickly. This role is client‑facing, requiring a mix of technical expertise, problem‑solving skills, and strong communication.
Key Responsibilities
- Serve as the primary technical point of contact for assigned accounts, building strong relationships with their operational & technical teams.
- Provide consultative activation support for advertiser and agency partners for all TripleLift formats across all integrated DSPs.
- Monitor campaigns to ensure successful performance, delivery and pacing; proactively flag risks or opportunities for optimization & upsells.
- Own end‑to‑end troubleshooting from campaign and creative setup, discrepancy resolution, and exchange‑level technical issues.
- Act as the first line of support for technical, operational, and product‑related client questions.
- Internally partner with product & engineering teams to provide feedback on tooling as well as resolve product gaps and issues.
- Be the technical & operational stakeholder on presentations with clients, presenting and speaking to data, technical and functionality related questions from advertisers.
- Become a TripleLift expert who can consult and educate clients on TripleLift’s products and external facing tools, including providing tooling demos, new product updates and best practices.
- Utilize Excel, Google Sheets and other advanced analytics tools, such as Omni, to analyze large sets of data and create actionable insights.
- Build custom dashboards and proactively monitor data to identify liquidity blockers or campaign issues.
Qualifications
- Minimum of 3‑5 years of experience in ad operations, campaign management, or programmatic trading (SSP, DSP, Exchange, or agency‑side).
- Previous experience with various DSPs.
- Strong problem‑solving skills with the ability to troubleshoot delivery and technical issues.
- Strong time‑management skills, able to meet deadlines and prioritize as needed.
- Proficiency in Excel/Google Sheets; experience with trafficking, QA, or reporting tools a plus.
- Excellent attention to detail with the ability to manage multiple campaigns simultaneously.
- Strong communication and client‑facing skills; able to simplify technical concepts for non‑technical audiences.
- Familiarity with the programmatic ecosystem (DSPs, SSPs, ad servers, tracking solutions).
- Basic SQL knowledge or willingness to learn SQL is highly preferred.
- Highly organized and process‑driven with a bias toward execution and accountability.
Pay and Benefits
US Jobs: The base salary range represents the low and high end of the TripleLift US salary range for this position. Actual salaries will vary depending on factors including but not limited to experience and performance. The range listed is just one component of TripleLift’s total compensation package for employees. Other rewards may include bonuses, an open Paid Time Off policy, and many region‑specific benefits.
Salary range: $60,000—$90,000 USD
Pay is based on various non‑discriminatory factors including but not limited to experience, education, and skills.
- Medical, Dental & Vision Plans
- Flexible PTO
- 401k with employer match
- Full‑time employees are eligible for comprehensive benefits (subject to the terms of applicable plans/policies/agreements).
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