Sr. Manager Vendor Marketing & Brand Partnerships

Sr. Manager, Vendor Marketing & Brand Partnerships

At Chatters, beauty is more than what we do, it's how we connect, create, and build confidence every day. From professional hair services to must-have beauty products, we bring passion and expertise together to create inspiring spaces where customers feel welcome, empowered, and excited to explore their personal style.

We're looking for a Sr. Manager, Vendor Marketing & Brand Partnerships to strengthen our vendor relationships, grow marketing investment, and develop new partnership opportunities. This is an exciting opportunity for an experienced sales and marketing professional who is passionate about building strong partnerships, driving revenue growth, and creating impactful marketing programs that connect our brand partners with Chatters customers.

What You'll Do

• Build strong relationships with vendor partners, understanding their brand priorities, product launches, and growth objectives.

• Develop annual and seasonal marketing plans to effectively activate contractual Brand Development Fund (BDF) commitments across Chatters marketing initiatives.

• Identify, present, and sell additional marketing opportunities beyond existing vendor commitments to drive incremental revenue growth.

• Develop innovative vendor marketing programs, partnership opportunities, and new revenue streams that respond to evolving brand needs.

• Create compelling proposals connecting vendor objectives with Chatters marketing channels, including digital, ecommerce, loyalty, social media, and in-salon experiences.

• Negotiate program scope and investment, secure approvals, and maintain a strong pipeline of incremental revenue opportunities.

• Partner with Marketing, Merchandising, Ecommerce, Salon Operations, and Finance to successfully execute vendor-funded programs.

• Manage and track contractual commitments, BDF allocations, budgets, incremental investments, and available balances to ensure financial accountability.

• Monitor program performance, share results and recommendations with vendor partners, and identify opportunities to strengthen partnerships and grow investment.

Who You Are

You're a relationship-driven, commercially minded professional who knows how to turn strong partnerships into meaningful business opportunities.

You align with our corporate values:

Start with the Power of You: You take ownership, lead with confidence and integrity, and bring a proactive approach to identifying opportunities and delivering results.

Every Interaction Matters: You understand that strong partnerships are built through trust, collaboration, and meaningful connections with vendors and internal teams.

Make It Memorable: You create impactful partnerships and marketing experiences that deliver value, strengthen relationships, and leave a lasting impression.

More Than Just Beauty: You recognize the power of beauty to inspire confidence and connection, and you're excited to help bring leading beauty brands and experiences to our customers.

Commit to Grow and Learn: You're curious, innovative, and always looking for new ways to strengthen partnerships, expand opportunities, and drive business growth.

What You Bring

• 5+ years of experience in sales, business development, vendor partnerships, retail media, or a related commercial role.

• Marketing experience, preferably in vendor marketing, brand partnerships, or integrated marketing programs.

• Proven success growing accounts, selling new opportunities, and achieving or exceeding revenue targets.

• Strong relationship-building, presentation, and negotiation skills, with the ability to influence and engage key stakeholders.

• Strong commercial judgment and financial acumen, including experience managing budgets, contracts, forecasts, spending, and performance reporting.

• Excellent organizational and project management skills, with the ability to coordinate multiple vendor partners and internal teams from proposal through execution.

• Strong analytical and problem-solving abilities, with a results-driven approach to identifying business opportunities.

• Knowledge of integrated marketing programs across digital, ecommerce, loyalty, and in-store channels.

• Experience in beauty, hair care, retail, or consumer packaged goods is considered an asset.

What We Offer

• Competitive salary starting at $90,000 annually

• Performance-based incentives

• Product and salon service discounts

• Medical and dental benefits

• Employer RRSP contributions

• FREE in-salon, regional, and national education opportunities

• Opportunities to learn, grow, and advance your career

Chatters prioritizes diversity, equity, and inclusion because we know it makes our company a better place to work and shop. We are committed to creating accessible environments for our team members, candidates, and customers. Requests for accommodation due to a disability—visible or invisible, temporary or permanent—can be made at any stage of application and employment. We encourage candidates to share their needs so we can provide equitable opportunities.