AVP, Executive Underwriter, Cyber & Technology

Department : Underwriting

Location: Toronto

Reports To : Vice President, Cyber, Technology & Mobility

Company Overview

Liberty Mutual Canada is the Canadian operation of Liberty Mutual Insurance Company. We offer a broad suite of commercial insurance products and solutions to mid-size and large Canadian companies with Canadian, North American and/or multinational risks. Liberty Mutual Canada has over 300 employees and services its clients coast-to-coast from our regional offices in Vancouver, Calgary, Toronto, Montreal and Halifax.

At Liberty Mutual Canada, diversity is about all of us. Our promise to you is a culture that is collaborative, rewarding and empowering. We are committed to attracting and retaining employees across all dimensions of diversity and believe that recognizing, appreciating, and applying the unique insights, perspectives and backgrounds of each person cultivates an atmosphere of trust and respect. At Liberty Mutual Canada, our values are to foster a high-performing, equitable and inclusive culture where the best talent of all backgrounds can bring their whole selves to work and succeed.

If you are unsure whether or not your experience matches every requirement below, we encourage you to apply anyway. We are looking for varied and diverse perspectives and experiences that we can add to our team!

Our core values guide all of our decision-making and come to life through our benefits and employee programs. We offer:

- A premier flexible work environment (a combination of on-site & remote work) supporting our employees in their pursuit of a healthy work-life balance

- Competitive health & dental benefits plan

- Market-leading pension plan

- Competitive time off policy

- External education & tuition reimbursement programs

- Employee & Family Assistance Programs

- An opportunity to get involved and become a member of one of our national employee committees – social responsibility, employee engagement, diversity, equity & inclusion

The Opportunity

The primary focus of this role will be driving profitable growth of our National Cyber Practice through marketing, underwriting, strategic development, and management of relevant products and services. This position requires specialized knowledge of Cyber underwriting concepts, practices, procedures and techniques, including coverage issues, products, business development, and an ability to drive profitable growth in the marketplace.

Duties and Responsibilities

• Responsible for the production of new business and management of select renewal business, including analysis of risk and negotiation of policy terms and conditions while meeting growth, retention, and profitability targets in line with Liberty Mutual Canada’s strategies and treaties.
• Prudent execution of the National Cyber Practice strategy.
• Creates and executes on national prospecting initiatives for the Cyber practice.
• Leads discussions with brokers, clients, and other key external partners on market conditions and provides coaching within the team on delivering challenging messages.
• Establishes and maintains strong relationships with clients & brokers specializing in Cyber placements.
• Contributes a significant portion of the team’s profitability (PTOI) and lead the team’s national new business growth, meeting/exceeding individual targets.
• Provides recommendations into portfolio optimization and profitable growth strategy both regionally and nationally
• Demonstrates a solution-oriented approach to underwriting including use of creative ideas to drive profitable business.
• Proficiently understand policy wordings and endorsements including their impact on claims scenarios.
• Demonstrates effective prioritization of workload and provides market-leading customer service while keeping management abreast of service-related issues and providing recommendations to address short-falls.
• Leads the setting and execution of KPIs with our largest and most important brokers and customers.
• Ensures proper organization and documentation of each underwriting file.
• Reviews and negotiates policy terms and conditions including manuscript wordings.
• Performs related duties as requested to include, but not limited to, report preparation, presentations, and special projects to assist in ensuring the success of our National Cyber Practice.
• Keeps management team abreast of key developments on broker/market intelligence.
• Works closely with Operations & Technology to identify, recommend, and execute on operational initiatives to drive best-in-class service, productivity, and improve the efficiency of the renewal process.
• Meets or exceeds audit requirements, compliance guidelines and underwriting best practices.
• Works closely with other Liberty business units to leverage multi-line business opportunities.
• Represents Liberty at various industry and association events and meetings, as appropriate.
• Champions Liberty Values and Guidelines for Inclusion to cultivate a best in class culture.
• Embraces and builds personal knowledge of Liberty's guidelines for Diversity, Equity, & Inclusion and encourages their use within the team.

• Other duties as may be assigned.

Skills & Qualifications

• A minimum of 6 years’ experience underwriting Cyber products.
• Post-secondary education including relevant Insurance designation(s)/education is considered an asset.
• Advanced knowledge of underwriting concepts, practices, and procedures within the industry.
• Proven ability to profitably grow a portfolio of Cyber business.
• Self-starter with proven analytical skills and a proven track record in a solutions-oriented approach to underwriting that drives profitable growth.
• Comfortable with critical thinking and a growth mindset, with thoughtful consideration of diverse perspectives during decision-making and respectful of differences.
• Able to respectfully give and receive positive and constructive feedback.
• Effective at managing internal and external meetings with professionalism and clarity while driving mutual accountability for results.
• Effective at change management and adapting to new systems and processes.
• Helps drive innovation through a growth mindset, viewing roadblocks as opportunities for growth and supporting new idea testing, training, and ongoing monitoring of changes.
• Excellent communication, organizational and time management skills.
• Ability to communicate in French is considered an asset.
• Collaborates well across business units.

Liberty Mutual Canada is committed to pay transparency and fair, equitable hiring. For roles based in Ontario & British Columbia, we publish a Target Hiring Range in compliance with the Ontario & British Columbia Pay Transparency Act.

This posting is for an active, current vacancy.

CAD $140,000 – $190,000 per year (base salary).

This range represents the expected annual base salary for this role, however, offers above the published maximum may be approved with appropriate business authorization. Final offers will be determined based on each candidate’s qualifications, relevant experience, internal equity, and the needs of the role. The posted range does not include variable compensation (bonus), allowances, or benefits. We encourage all qualified candidates to apply.

We do not use AI‑based screening tools in our hiring process. Candidates who complete an interview and remain under consideration may request, and will receive, feedback within 45 days.

Liberty Mutual Canada is committed to fostering an inclusive, accessible environment where all employees feel valued and supported. We are committed to building a workforce that is representative of the communities we operate in and serve. If you require an accommodation for the recruitment/interview process due to a disability (which may be invisible or visible, temporary or permanent), please let us know and we will work with you to meet your needs.