Account Manager (Cyber Security)

Job Responsibility:

Introduction

At Heighten we take a no-nonsense approach to information security, delivering effective solutions tailored to your needs.

By avoiding over-scoping solutions, we strike a balance between robust security and practicality, ensuring your operations remain efficient and secure. Through continuous monitoring, incident response planning, and regular audits, we empower organizations to navigate the evolving threat landscape confidently. Providing the highest level of managed security services we can confidently ensure your organization and its most valuable assets are protected- indefinitely.

When you choose Heighten, you're choosing to safeguard your valuable assets and protect sensitive data with a pragmatic and effective security strategy.

A day in the life as a Heighten Account Manager Our Account Manager is a dynamic and engaging job that requires a unique blend of communication skills, data analysis, and strategic thinking. You are proactive and entrepreneurial with a passion for our mission: Helping businesses navigate the ever-changing cybersecurity landscape by providing the highest level of security.

In this role, you'll be heavily involved in building and nurturing client relationships, constantly adapting to meet their needs, and staying informed about industry developments. It's a challenging but rewarding position for those who thrive on managing and growing client accounts.

As an Account Manager at Heighten, you will work to support our go-to-market strategy that ensures best practices in lead generation, expanding our digital presence, and uncovering unique ways to connect with customers.

We operate in a flexible, fast-paced environment and require someone with initiative who can jump right in, taking ownership of the success of each project. You will be working with great people across our organization to deliver work you can be proud of and results that will make a difference.

Your areas of knowledge and expertise (that matter most for this role!)

At Heighten we don't just look for qualifications on paper, we seek those with a growth mindset, an eye for creativity and an unwavering passion for business development.

• Relationship Management: Develop and maintain strong, long-lasting relationships with existing and potential clients, understanding their cybersecurity concerns and objectives.
• Cybersecurity Consultation: You are required to understand our partner technologies to provide guidance to clients on the right solutions, best practices, and strategies.
• Account Growth: Identify opportunities to expand our services within existing accounts and work with new clients to maximize our footprint.
• Customer-Centric Approach: A customer-centric mindset is vital to understanding and addressing the needs and preferences of the target audience effectively.
• Technical Liason: Serve as a bridge between clients and our technical, and customer care teams, ensuring seamless communication and problem resolution

Company culture at our core

Our dedication to culture, and a positive work environment is the heartbeat of our brand. Here's what set's us apart:

• A growth mindset is our north star: We are a team that thinks big. Our dedication to continuous learning ensures that our team members are equipped with the latest knowledge and skills to excel in their roles.
• Elevating Individuals, empowering teamwork: We believe that every individual possesses unique talents and strengths, and when in combination we can collectively achieve great things.
• Customer-centric, security-focused: Heighten customers are at the heart of our business. When our customers thrive, we thrive. Our ultimate goal is to deliver holistic solutions that meet our customer's needs while achieving the highest level of security.

At Heighten we embrace a hybrid working environment and support our team to be successful whether they are at home or in the office. Along with our overall mission as a brand, we have guiding principles that set the tone for where we're heading and how we work together. Our 3 core values help drive our decision-making when we are cross-collaborating regardless of role, level, and work location.

We are committed to building a team where all are welcome and believe strongly that diversity of all kinds strengthens the type of collaborative and innovative culture with which we choose to grow and succeed. All qualified applicants will be fairly considered for roles at Heighten so please let us know if we can better accommodate you during the hiring process.

Job Type: Full-time

Pay: $68,344.44-$100,162.36 per year

Application question(s):

• Are you working as an Account Manager with a Cyber Security/InfoSec company or have you worked recently?
• Kindly quote your salary expectations
• Are you based in Toronto or Ontario and willing to do a full-time onsite role?