Pharmacy Manager

Responsibilities

The Pharmacy Supervisor reports to the Director of Pharmacy Operations and is responsible for the receiving, preparation, and delivery of prescriptions accurately and on time, ensuring adequate inventory levels, counseling patients, and providing a positive customer experience.

• Supervise and provide guidance and direction to staff
• Hire and manage the performance of staff
• Accountable for the financial and operational success of the department
• Prepare, dispense, and control medications accurately and timely to patients
• Ensure medication and over‑the‑counter supplement inventory levels are adequate to meet patients’ needs
• Provide counseling to patients regarding new and additional medications in a friendly, positive, and proactive manner
• Create awareness and educate customers through public relations (public health days, clinics, etc.)
• Provide timely and positive resolution to patients’ needs and doctors’ requests/issues
• Obtain and review budgeted sales and net contribution
• Identify and report sales opportunities both internally and externally
• Review and control costs at all levels within the Loblaw Pharmacy dispensary

Qualifications

• Bachelor of Science, Pharmacy and a Class A Pharmacist’s license required
• Minimum of 3 years’ experience in a retail pharmacy environment
• Strong verbal communication and interpersonal skills
• Strong people‑management skills and the ability to motivate and coach others
• Excellent customer service skills and a strong sense of professionalism
• Proven ability to build the business using community‑based marketing strategies
• Strong problem‑solving skills, including experience formulating and executing action plans
• Strong personal computing skills, plus knowledge of Healthwatch and/or KROLL Pharmacy systems (asset)

Equal Opportunity Employment & Accommodation

We have a long‑standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.