Scheduling and Operations Analyst (Permanent Full Time)

locationMarkham, ON, 302 Town Centre Blvd. categoryOther Job ID: SCHED077472 Full-Time Jul 30 2026

At Sienna, we empower our team members across Ontario, British Columbia, Saskatchewan and Alberta to help our residents live the life they desire and deserve. Our purpose is simple: to cultivate happiness in daily life!

What Sienna Offers: We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work. We offer a number of programs and benefits that support team members’ financial, personal and professional needs:

• A competitive compensation and vacation package
• Employer Paid Health & Dental Benefits
• RRSP with Company Match
• Share Ownership and Reward Program (SOAR)
• Employee Share Purchase Plan with Company Match
• Continuous learning and growth so you have the skillset needed to succeed and take on new challenges
• A welcoming culture that values diversity and differing perspectives, experiences and beliefs

At Sienna, we thrive on creating community through collaboration, teamwork, and acting positively. The role works out of our corporate head office in Markham, ON five days a week.

What You’ll Be Doing: As a

Scheduling & Operations Analyst your typical day will impact in the following ways:

• Lead and coordinate all components of scheduling, call-outs, payroll submissions, recruiting, onboarding, process hire and Core functions within the designated systems.
• Ensure that team member schedules are accurate by completing master schedules, maintaining daily adjustments, exceptions, coding, availability to ensure proper staffing levels are maintained and accurate pay for team members.
• Responsible for taking all absences calls and daily communication with the department manager for after-hours absences and update the time sheet accordingly.
• Monitor the time clocks punches for late, early, missed punches etc. and makes adjust
• Performing other duties as assigned.

Who you are

• Bachelor’s degree and/or Diploma or Certificate or relevant experience.
• Must have a minimum of 1-3 years scheduling, time & attendance and pay administration.
• Experience with understanding collective agreements.
• Proficiency with MS Office, Outlook, Word and Excel.
• Must demonstrate experience in working as part of an interdisciplinary team.
• Exceptional problem solving, analytical and critical thinking skills.
• Excellent interpersonal and customer focused skills.
• Demonstrated organizational and time management skills and ability to prioritize tasks in a complex, fast paced environment.
• Demonstrated attention to detail in day-to-day work with a focus on quality of work, accuracy and service.
• Experience working with different levels of management and operations.
• Effective verbal and written English communication skills.

What you need to know

• Any offer of employment will be conditional upon a criminal background and references check.
• We will review applications as they are received. Only those candidates selected for an interview will be contacted.
• Sienna Senior Living may utilize Artificial Intelligence to screen or assess applicants for this position.
• Salary Range: $43,055 - $53,819 Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity
• This posting is for a new position.

Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process .