Applications Support Analyst - Remote
$60k - $70k per yearFull-time
STACK IT Recruitment
Are you someone who enjoys solving complex business problems just as much as writing code?
We're looking for an Application Support Analyst who thrives on understanding how applications, databases, and business processes all connect. You'll join a collaborative IT team supporting a North American organization with dozens of custom applications, multiple websites, ERP integrations, and approximately 140 internal users across Canada and the United States. No two days are the same - you might spend one day investigating a SQL issue, another enhancing an internal application, and another helping a business user resolve a critical operational problem.
If you enjoy variety, ownership, and the opportunity to modernize business systems while continuing to develop your technical skills, this could be an excellent fit.
Comfortable balancing application development with user support and troubleshooting
Strong with SQL and curious about how data flows through integrated systems
Service-oriented and patient when supporting users with varying levels of technical ability
Interested in learning new technologies while helping modernize existing applications
Location: Markham, ON (Fully Onsite - 5 days a week in-office)
Support and maintain a portfolio of custom business applications used across the organization
Write, modify, and troubleshoot complex SQL queries and stored procedures
Investigate issues across multiple integrated systems, including ERP and custom web applications
Develop enhancements and improvements using C#/.NET and Visual Studio
Work directly with employees to understand technical issues and provide practical solutions
Support business users through phone, email, and remote support tools
Assist with application deployments, upgrades, and modernization initiatives
Provide occasional support for office hardware, printers, mobile devices, and sales technology when needed
3–5+ years supporting business applications in a Microsoft environment
- Strong experience with SQL Server, including writing and troubleshooting queries and stored procedures
- Experience working with C#/.NET applications
- Experience with Microsoft Visual Studio
- Strong communication skills with both technical and non-technical users
- Comfortable supporting multiple applications simultaneously
- Strong customer service mindset and willingness to help wherever needed
- Comfortable working in a role that combines application support, development, and business user interaction
Experience with Angular or other modern web technologies
ERP application support experience
Experience supporting warehouse, sales, or distribution environments
Exposure to POS systems or label printing software
Paid Time Off: Competitive vacation and personal days to maintain a healthy work-life balance
Comprehensive benefits package with coverage to support your individual and/or family needs
At STACK IT Recruitment, we connect top talent with standout opportunities. If you meet at least 70% of the qualifications, we encourage you to apply—we'd love to chat!
Share this opportunity with your network—you might help someone take the next big step in their career.
✨ We're proud to support diversity and inclusion. Just let us know—we're here to support you!
AI Use Disclosure:
STACK IT uses AI-enhanced tools to support initial candidate screening and interview note analysis.
Vacancy posted 22 hours ago
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