Night Manager (Temporary Position)

Job Responsibility:

Principle Responsibilities & Position Purpose:

Ensure that all night work is completed in a timely and accurate manner.

• Assist with management of some Front Office operations to ensure profitability, control costs and quality standards to insure total guest satisfaction.
• Provide guidance and leadership to the night shift.
• Ensure consistent quality of customer service is provided to all guests in accordance to Hilton standards and hotel policy.
• Manages, administers, and supervises all guest service areas, in order to maintain the highest level of courteous, professional and efficient service across the hotel.

ESSENTIAL FUNCTIONS

Manage night operations throughout the hotel. Apply reinforce new procedures and service standards. Examine and verify charges and posting of Guest Service Agents. Balance City Ledger.

• Balance room revenue. Prepare daily transaction summary. Clear Front Office system and set for start of day.
• Ensure all banquets checks are posted, balance all charges to register tapes, and review food and beverage summary.
• Communicate with Front Office Manager/Director regarding problems with cashiering functions of Guest Service Agents.
• Reviews security cameras daily for safety and security of guest and hotel
• Perform any other duties as required by a Manager.

EXPEREINCE and SKILLS:

• Must possess the ability to post and balance large amounts of charges efficiently and accurately.
• Ability to learn and perform all essential job functions accurately and safely with minimal direct supervision, within initial training period after employee begins work..
• Knowledge of OnQ.
• Good knowledge of MS Office products.

EDUCATIONAL REQUIREMENTS:

• Grade 12 Diploma or equivalent.
• Post secondary education an asset.
• Competent in Micro Soft Office Applications (Word and Excel).

WORK SCHEDULE : Must be available to work overnight, holidays, and weekends. Days off will vary.

EXPERIENCE Some work experience in related field preferred.

Job Type: Full-time

Pay: $19.00-$22.00 per hour

Schedule:

• 8 hour shift

Application question(s):

• Do you have any Night Auditing experience?

Experience:

• Hotel: 1 year (preferred)

Work Location: In person