Claims Processor POST NUMBER: 483636
$55k - $65k per year About the Opportunity
Claim intake & validation
$55,000 - $65,000 per year How to Apply
Click the “Apply Now” button and follow the instructions to submit your resume. Please know that we only accept documents in MS Word or Rich Text formats. When referencing this job, quote #483636
This position for employment is for a current vacancy with Vaco/Highspring’s client. You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.
Claim intake & validation
- Reviewing and researching reported claims to determine their validity
- Reviewing shipment documentation (bills of lading, delivery receipts, inspection reports, photos) to establish proof of loss or damage
- Investigating and analyzing cargo claims for loss, damage, and delays to determine company liability and costs while protecting company and customer interests
- Determining whether the carrier, the shipper, or the company bears liability
- Managing the documentation and submission process for each claim, and collecting the necessary documents and information to file, investigate, and resolve claims in a timely manner
- Making contact with carriers, insurance companies, salvage companies, and customers regarding claims made by customers, receivers, or shippers for damaged goods or shortages of freight
- Building and maintaining relationships with carriers, insurance companies, and customers
- Serving as the primary point of contact for freight-claims-related information and coordinating with relevant internal departments
- Negotiating settlements and resolving claims
- Handling collection efforts from clients and carriers related to outstanding claims
- Working with accounting and collections staff to resolve carrier and customer accounting issues tied to claims
- Proactively reviewing outstanding claims and preparing regular reporting for leadership on claim status
- Generating and analyzing claims data (trends, costs, resolutions) and recommending ways to reduce claim frequency
- Helping improve claims processes and develop efficiencies
- Prior claims experience
- Customer service experience
- Logistics
$55,000 - $65,000 per year How to Apply
Click the “Apply Now” button and follow the instructions to submit your resume. Please know that we only accept documents in MS Word or Rich Text formats. When referencing this job, quote #483636
This position for employment is for a current vacancy with Vaco/Highspring’s client. You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.
Vacancy posted 7 hours ago
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